At a Glance
- Tasks: Lead and innovate within a dynamic ABS team, driving operational excellence and strategic alignment.
- Company: Join a top 50 firm known for its progressive, purpose-driven culture in London.
- Benefits: Enjoy 28 days annual leave, hybrid working, private medical insurance, and more.
- Other info: Embrace a high-performance culture with excellent career growth opportunities.
- Why this job: Make a real impact in a respected firm while fostering collaboration and innovation.
- Qualifications: Senior operational leadership experience in professional services; no accountancy qualification needed.
The predicted salary is between 80000 - 100000 £ per year.
Are you an experienced operational leader looking for a high-impact internal role within a progressive, purpose-driven environment? Do you thrive on driving strategic alignment, operational excellence, and continuous process improvement across multi-disciplinary professional services teams? If so, this unique opportunity to lead and future‑prove the Accounts + Business Services function at a highly respected accountancy and advisory business could be your next definitive career move.
This Top 50 Firm is a modern, forward-thinking business that successfully balances profit with positive impact. Boasting a rich heritage, the firm supports a highly diverse client base ranging from ambitious entrepreneurs and high‑net‑worth individuals to owner‑managed businesses and multinational groups. Operating from modern offices in London, they foster an inclusive, high‑performance culture rooted in collaboration, innovation, and integrity.
Responsibilities- Align the ABS team structure, capacity, and operating model with overall strategic goals, ensuring seamless collaboration across service lines and internal departments.
- Drive continuous improvement and innovation across workflows, systems, and delivery models to optimise operating margins and elevate the client experience.
- Oversee forecasting, capacity utilisation, and pricing insights to ensure client work is delivered profitably, sustainably, and at scale.
- Establish, embed, and review robust quality controls and risk management frameworks to safeguard technical accuracy and strict compliance with professional standards.
- Partner with the People and Culture team to spearhead performance management, succession planning, and the leadership development of Pod Leaders and future talent.
- Demonstrate significant senior operational leadership experience within a professional services or regulated environment, ideally overseeing an accounting, outsourcing, or multi‑service function.
- Possess a proven track record of managing large, multi‑disciplinary teams, with an ability to successfully design and embed scalable processes that support commercial growth.
- Exhibit strong commercial acumen with direct experience managing budgets, boosting department profitability, and translating high‑level strategy into practical operational delivery.
- Hold exceptional stakeholder management and influencing skills, allowing you to partner effectively with Partners and senior leadership to drive cross‑departmental accountability.
- Note that a professional accountancy qualification is not required for this position; candidates with stellar operational transformation expertise from across professional services are highly encouraged to apply.
- 28 days annual leave
- Hybrid working pattern
- Core working hours of 10am–4pm
- Private medical insurance
- Season ticket loan
- Group life assurance
ABS Operations Director in London) employer: Austin Rose Associates Limited
Join a Top 50 Firm in London that champions a progressive and purpose-driven work environment, where operational excellence meets meaningful impact. With a commitment to diversity and collaboration, this modern accountancy and advisory business offers exceptional employee growth opportunities, including leadership development and performance management initiatives. Enjoy a competitive benefits package, including 28 days of annual leave and private medical insurance, all while working in a vibrant city that fosters innovation and integrity.
Contact Details:
Austin Rose Associates Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ABS Operations Director in London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and the challenges they face. This will not only impress your interviewers but also help you tailor your answers to show how you can drive operational excellence in their environment.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience and how it aligns with the role of ABS Operations Director. We suggest rehearsing with a friend or in front of a mirror to boost your confidence and ensure you come across as the strategic leader they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our progressive, purpose-driven team.
We think you need these skills to ace ABS Operations Director in London)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that align with the ABS Operations Director role. Highlight your operational leadership experience and any achievements in driving strategic alignment and process improvement.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Be sure to mention your experience in managing multi-disciplinary teams and driving innovation.
Showcase Your Commercial Acumen:In your application, don’t forget to highlight your commercial acumen. Share examples of how you've managed budgets and improved profitability in previous roles. This will show us that you understand the financial side of operations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Austin Rose Associates Limited
✨Know Your Numbers
As an ABS Operations Director, you'll need to demonstrate your commercial acumen. Brush up on key financial metrics and be ready to discuss how you've managed budgets and improved profitability in previous roles. This shows you understand the business side of operations.
✨Showcase Your Leadership Style
Prepare to talk about your experience managing large, multi-disciplinary teams. Think of specific examples where you've successfully led teams through change or improvement initiatives. Highlight your approach to performance management and how you develop future leaders.
✨Emphasise Continuous Improvement
This role is all about driving innovation and optimising processes. Be ready to share examples of how you've implemented continuous improvement strategies in past positions. Discuss the impact these changes had on client experience and operational efficiency.
✨Engage with Stakeholders
Strong stakeholder management is crucial for this position. Prepare to discuss how you've partnered with senior leadership and other departments to achieve strategic goals. Think about how you can illustrate your influencing skills and ability to foster collaboration.
