At a Glance
- Tasks: Serve customers, handle enquiries, process orders, and manage stock checks.
- Company: Join a dynamic roofing company in Finchampstead with a busy trade counter.
- Benefits: Enjoy a temp to perm position with set hours and potential for growth.
- Why this job: Be part of a supportive team and gain valuable experience in the building industry.
- Qualifications: Great customer service skills and good computer literacy are essential.
- Other info: Work Monday to Friday with alternative Saturday shifts.
The predicted salary is between 24000 - 36000 Β£ per year.
Pertemps Reading are looking for a Trade Counter/Sales Admin to work with a busy Roofing company based in Finchampstead
Working Hours: Monday to Friday 07:00 β 16:30 & Alternative Saturdays 08:00β11:30
Temp to Perm position
As a Trade Counter / Sales Admin, you will be responsible for:
β Serving on the Trade Counter
β Dealing with customer enquiries over the phone
β Processing orders
β Chasing invoices
β Stock checks
β Processing quotes and chasing leads
To be considered for this Trade Counter / Sales Admin role, you should possess the following:
β Great customer service skills
β Excellent verbal and written communication skills
β Experience in the building/ roofing industry is advantageous
β Great teamworking skills
β Ability to work to tight deadlines
β Good computer skills- Good numeracy skills- Good typing / grammar skills
If you are interested in this Trade Counter/Sales Admin role, please apply now
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Trade Counter/Sales Admin employer: Austin Fraser
Contact Detail:
Austin Fraser Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Trade Counter/Sales Admin
β¨Tip Number 1
Familiarise yourself with the roofing industry and its terminology. Understanding the products and services offered will help you engage more effectively with customers and demonstrate your knowledge during any interviews.
β¨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter at the trade counter. This will prepare you to handle enquiries and complaints confidently, showcasing your ability to provide excellent service.
β¨Tip Number 3
Brush up on your computer skills, especially in software commonly used for order processing and invoicing. Being proficient in these tools can set you apart from other candidates and show that you're ready to hit the ground running.
β¨Tip Number 4
Network with professionals in the roofing and building industry. Attend local events or join online forums to connect with others in the field. This can lead to valuable insights and potentially even job referrals.
We think you need these skills to ace Trade Counter/Sales Admin
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles in the building or roofing industry. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Trade Counter/Sales Admin role. Mention your ability to handle customer enquiries, process orders, and work under tight deadlines.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential, ensure your application is free from errors. Use clear and concise language to convey your points effectively.
Highlight Teamwork Experience: Emphasise any past experiences where you successfully worked as part of a team. This will show that you can collaborate effectively in a busy environment like the one at the roofing company.
How to prepare for a job interview at Austin Fraser
β¨Showcase Your Customer Service Skills
As a Trade Counter/Sales Admin, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past, and be ready to discuss how you handle difficult situations.
β¨Demonstrate Industry Knowledge
Having experience in the building or roofing industry is a plus. Brush up on relevant terminology and trends in the industry so you can speak confidently about your understanding during the interview.
β¨Highlight Your Teamwork Abilities
This role requires great teamworking skills. Think of instances where you've successfully collaborated with others, and be prepared to share these experiences to show that you're a team player.
β¨Prepare for Technical Questions
Since the job involves processing orders and managing stock, be ready to answer questions related to computer skills and numeracy. Practise explaining your experience with relevant software or systems youβve used in previous roles.