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- Tasks: Join our night shift team to manage customer quality concerns and ensure smooth operations.
- Company: Meridian Business Support partners with a leading automotive manufacturer in Birmingham.
- Benefits: Enjoy enhanced pension, health cover, life insurance, and cycle-to-work schemes.
- Why this job: Be part of a dynamic team that values quality and proactive problem-solving in a fast-paced environment.
- Qualifications: 2+ years in Quality Assurance within automotive; engineering background preferred.
- Other info: Work hours are Monday to Thursday, 21:00 - 07:00, with 36 hours per week.
The predicted salary is between 40000 - 60000 £ per year.
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Meridian Business Support are seeking aQuality Assurance Specialist for a leading Automotive Manufacturer based in Birmingham (B24)
Salary up to £50,000pa – Dependent on experience
Monday to Thursday 21:00 – 07:00 – Nights
36 Hours per week
5 days annual leave (including bank holidays)
Benefits: Enhanced company pension (2% employee/8% employer), Health cover, life insurance, cycle to work schemes, electronic schemes.
Are you experienced in Quality Assurance Specialist and confident working hands-on in a fast-paced, customer-facing environment?
We\’re looking for a proactive and relationship-driven Quality Assurance Specialist to join our night shift team. This is a highly reactive and varied role where strong communication, a quality-first mindset, and independent working are essential.
Operating within a Just-In-Time (JIT) automotive supply chain, this role is critical to maintaining smooth operations and avoiding costly line stoppages. You\’ll be the key point of contact for managing and resolving customer quality concerns during the night shift. You will be working closely with internal teams and external customers, conducting on-site visits when required, and responding swiftly to quality issues. A hands-on approach, technical understanding, and strong relationship management skills are vital for success.
The company is looking for you to have at least2 years\’ Quality Assurance experiencein an automotive environment or similar and ideally come from an engineering background. Have practical, hands-on experience using 8D and other root cause analysis methodologies and Ability to read technical drawings (GD&T) and use measurement equipment.
Quality Assurance Specialist Key Responsibilities:
Manage customer complaints and concerns, including root cause analysis (8D/5Y)
Coordinate containment actions and lead inspection processes
Work directly with automotive customers on-site, representing the business professionally
Handle warranty issues, track KPIs (e.g., CPM, COPQ, line stops), and maintain scorecards
Lead internal quality meetings and liaise with warehouse, supplier quality, and MP&L teams
Prepare and submit accurate reports in line with JIT customer expectations
Maintain compliance with ISO 14001, ISO 45001, and IATF 16949 standards
Quality Assurance Specialist skills & experience:
Minimum of 2 years\’ Quality Assurance experience in Automotive or similar.
Quality assurance experience in a JIT, automotive, or manufacturing environment
Strong relationship management and communication skills – confident in lone working
Experience with 8D methodology (automotive background preferred)
Ability to read technical drawings (GD&T) and use measurement equipment
Engineering qualification (minimum ONC level)
Comfortable using systems such as M3, Canea, and Microsoft Office
APPLY TODAY and a member of the team will be in touch
Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy
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Quality Assurance Specialist employer: Austin Fraser
Contact Detail:
Austin Fraser Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Specialist
✨Tip Number 1
Familiarise yourself with the specific quality assurance methodologies mentioned in the job description, such as 8D and root cause analysis. Being able to discuss these techniques confidently during your interview will demonstrate your expertise and readiness for the role.
✨Tip Number 2
Research the company’s operations and their approach to Just-In-Time (JIT) supply chains. Understanding how they manage customer quality concerns will allow you to tailor your responses and show that you’re proactive about contributing to their success.
✨Tip Number 3
Prepare examples from your past experience where you successfully managed customer complaints or resolved quality issues. Highlighting your hands-on approach and relationship management skills will help you stand out as a candidate who can thrive in a fast-paced environment.
✨Tip Number 4
Make sure to brush up on your technical drawing skills, particularly GD&T. Being able to read and interpret these drawings will be crucial in your role, and demonstrating this ability in discussions will reinforce your suitability for the position.
We think you need these skills to ace Quality Assurance Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in Quality Assurance, particularly in the automotive sector. Emphasise your hands-on experience with methodologies like 8D and your ability to read technical drawings.
Craft a Strong Cover Letter: Write a cover letter that showcases your proactive approach and relationship management skills. Mention specific examples of how you've successfully resolved quality issues in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills related to quality assurance, such as root cause analysis, compliance with ISO standards, and experience with JIT supply chains. This will demonstrate your fit for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or typos. A polished application reflects your attention to detail, which is crucial for a Quality Assurance Specialist.
How to prepare for a job interview at Austin Fraser
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of 8D methodology and root cause analysis techniques. Be prepared to discuss specific examples from your past experience where you successfully applied these methods to resolve quality issues.
✨Demonstrate Strong Communication Skills
As a Quality Assurance Specialist, you'll need to manage customer complaints effectively. Practice articulating your thoughts clearly and confidently, especially when discussing how you've handled challenging situations in the past.
✨Familiarise Yourself with Industry Standards
Understand the importance of ISO 14001, ISO 45001, and IATF 16949 standards in the automotive industry. Be ready to explain how you have ensured compliance with these standards in your previous roles.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of specific instances where you had to act quickly to resolve quality concerns and be ready to walk the interviewer through your thought process.
