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For Companies At a Glance
- Tasks: Join our dynamic customer service team, assisting customers with their queries daily.
- Company: Be part of a leading financial services provider in Belfast City Centre.
- Benefits: Enjoy a competitive salary of £26,200 and save on commuting with flexible work options.
- Why this job: This role offers a supportive culture and the chance to make a real impact.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Perfect for students seeking a rewarding job that fits around their studies.
The predicted salary is between 21000 - 26000 £ per year.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We are hiring Financial Services Contact Centre Agents to join our supportive, fast-paced customer service team.
Why work with us?
- £26,200 annual salary
- Save on commuting costs with only 1...
Hybrid Customer Service Advisor - Northern Ireland employer: Austin Fraser
Contact Detail:
Austin Fraser Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Advisor - Northern Ireland
✨Tip Number 1
Familiarise yourself with the company culture at StudySmarter. Understanding our values and mission can help you align your responses during interviews, showcasing how you fit into our team.
✨Tip Number 2
Prepare for common customer service scenarios that may come up in the interview. Think about how you would handle difficult customers or resolve conflicts, as these are key skills we look for in a Hybrid Customer Service Advisor.
✨Tip Number 3
Network with current employees or alumni who have worked in similar roles. They can provide insights into the interview process and what it’s like to work at StudySmarter, giving you an edge.
✨Tip Number 4
Demonstrate your adaptability and willingness to learn. In a hybrid role, being flexible and open to new challenges is crucial, so be ready to share examples of how you've successfully adapted in past positions.
We think you need these skills to ace Hybrid Customer Service Advisor - Northern Ireland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Use keywords from the job description to demonstrate that you meet the specific requirements for the Hybrid Customer Service Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a fast-paced environment. Mention any specific experiences that relate to the responsibilities outlined in the job description.
Highlight Communication Skills: Since this role involves direct interaction with customers, emphasise your communication skills. Provide examples of how you've successfully resolved customer issues or improved customer satisfaction in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Austin Fraser
✨Research the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Anticipate common interview questions for customer service roles, such as how you handle difficult customers or your experience with problem-solving. Practising your responses can help you feel more confident during the interview.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication skills are essential. During the interview, demonstrate your ability to communicate clearly and effectively. Use examples from your past experiences to illustrate your points.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask insightful questions about the team, company culture, or specific challenges the role may face. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
