At a Glance
- Tasks: Join us as Event Staff, serving drinks and ensuring top-notch customer service at exciting events.
- Company: Verve Aviation is a leading hospitality agency, connecting talented staff with popular venues.
- Benefits: Enjoy flexible shifts, weekly pay, ongoing training, and opportunities for promotion.
- Other info: Uniform includes black shoes, trousers, and a long-sleeved shirt.
- Why this job: Experience the thrill of major events while developing your career in hospitality.
- Qualifications: Previous front of house experience is preferred; a positive attitude and hard work are essential.
Verve Aviation are a leading Hospitality Agency. We specialise in providing trained and professional staff to some of the most exciting and popular venues and events. We work closely with our teams to ensure they're happy, professional, and ready to develop their careers in hospitality and customer-facing roles.
What will I be doing?
- Preparing alcoholic and non-alcoholic beverages
- Plate Service
- Lay up of tables
- Maintaining a clean and organised workspace
- Taking payments and proper use of the till system
- Delivering exceptional customer service to the highest possible standard
You'll be representing both Verve and our Clients to ensure that all guests experience the best standards of customer experience, whilst having the opportunity to enjoy these events yourself. We book everything through our App, so whenever you're ready to work, you just log on and pick whichever shifts you like!
What do I need?
Previous front of house experience is needed for the role, however, more important is your commitment to work hard and the ability to positively impact the customer experience!
The ideal candidate will be:
- Organised and able to multi-task
- Hard working, polite, friendly & confident
- Have a passion for and knowledge of all things drink (alcohol and non-alcoholic)
- A team player with plenty of energy and stamina
- Able to communicate in a friendly and efficient manner to both guests and teammates
Before joining us, it is essential that you understand our policy on uniform. This is what you may be expected to wear should you decide to complete your registration with Verve:
- Black shoes
- Plain black socks
- Plain black trousers
- Black long sleeved shirt
What do I get in return?
- A friendly and supportive office team
- Weekly pay
- Ongoing training and development opportunities
- Ability to choose whichever days you want to work!
- Opportunities for promotion and progression
Verve Aviation are committed to being an Equal Opportunities employer, and do not discriminate against any candidate on the grounds of age, disability, sex, gender identity, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships, or other applicable legally protected characteristics.
Event Staff employer: Austin Fraser
Contact Detail:
Austin Fraser Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Event Staff
β¨Tip Number 1
Familiarise yourself with the venues and events that Verve Aviation works with. Knowing the popular spots and what they offer can give you an edge in conversations during interviews or networking opportunities.
β¨Tip Number 2
Showcase your customer service skills by sharing specific examples from your previous roles. Highlighting how you've positively impacted customer experiences will demonstrate your commitment to the role.
β¨Tip Number 3
Be prepared to discuss your knowledge of beverages, both alcoholic and non-alcoholic. This could include trends, popular drinks, or even your personal favourites, as it shows your passion for the industry.
β¨Tip Number 4
Emphasise your ability to work in a team and handle multiple tasks efficiently. Providing examples of how you've successfully managed busy environments will reassure us of your capability to thrive in fast-paced settings.
We think you need these skills to ace Event Staff
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand what Verve Aviation is looking for. Highlight your relevant experience in hospitality and customer service, as well as your ability to work in a fast-paced environment.
Tailor Your CV: Make sure your CV reflects your front of house experience and any relevant skills. Emphasise your organisational abilities, teamwork, and customer service skills, as these are key attributes for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to providing excellent customer service. Mention specific experiences where you positively impacted a customer's experience.
Highlight Availability: Since the role offers flexible shifts, clearly state your availability in your application. This shows your willingness to adapt and helps the employer see how you can fit into their scheduling needs.
How to prepare for a job interview at Austin Fraser
β¨Show Your Customer Service Skills
Since the role involves delivering exceptional customer service, be prepared to share examples of how you've positively impacted customer experiences in previous roles. Highlight your ability to remain calm and friendly under pressure.
β¨Demonstrate Team Spirit
As a team player, it's crucial to show that you can work well with others. Discuss any past experiences where you collaborated effectively with colleagues to achieve a common goal, especially in a busy environment.
β¨Dress the Part
Understanding the uniform policy is essential. Make sure to dress appropriately for the interview, reflecting the professional standards expected in the hospitality industry. This shows your commitment to the role from the get-go.
β¨Know Your Beverages
Having a passion for drinks, both alcoholic and non-alcoholic, is key. Brush up on your knowledge of popular beverages and be ready to discuss your favourites or any relevant experiences you have in this area during the interview.