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Austin Fraser

Day Concierge

London Full-Time 24000 - 34000 £ / year (est.) No home office possible

At a Glance

Tasks: As a Day Concierge, you'll provide exceptional service and support to residents and guests.
Company: Join a high-end property company in central London, known for luxury and elegance.
Benefits: Enjoy competitive salary, flexible hours, and a vibrant work environment.
Why this job: Be the face of luxury living and create memorable experiences for residents.
Qualifications: Previous experience in concierge or hospitality is essential.
Other info: This role offers a unique opportunity to work in a prestigious setting.

The predicted salary is between 24000 - 34000 £ per year.

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Date Added: 31 May 2025

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Day Concierge employer: Austin Fraser

As a Day Concierge at our prestigious luxury residential property in London, you will be part of a dynamic team dedicated to providing exceptional service in an elegant environment. We pride ourselves on fostering a supportive work culture that values employee growth and offers unique benefits, including competitive salaries and opportunities for professional development. Join us in creating memorable experiences for our residents while enjoying the vibrant atmosphere of one of the world's most iconic cities.

Contact Detail:

Austin Fraser Recruiting Team

View Austin Fraser Profile

StudySmarter Expert Advice 🤫

We think this is how you could land Day Concierge

✨Tip Number 1

Network with professionals in the hospitality industry, especially those who have experience as concierges. Attend events or join online forums where you can connect with others in the field and learn about potential job openings.

✨Tip Number 2

Familiarise yourself with the luxury residential market in London. Understanding the expectations and standards of high-end clientele will help you stand out during interviews and demonstrate your commitment to providing exceptional service.

✨Tip Number 3

Consider volunteering or taking on temporary roles in hospitality settings to gain relevant experience. This not only enhances your CV but also gives you practical skills that are highly valued in concierge positions.

✨Tip Number 4

Prepare for interviews by practising common concierge scenarios, such as handling guest requests or resolving complaints. Being able to showcase your problem-solving skills and customer service expertise will make a strong impression.

We think you need these skills to ace Day Concierge

Exceptional Customer Service Skills

Strong Communication Skills

Problem-Solving Abilities

Attention to Detail

Time Management Skills

Multitasking Capabilities

Knowledge of Local Amenities and Services

Professional Appearance and Demeanour

Conflict Resolution Skills

Ability to Work Under Pressure

Teamwork and Collaboration

Proficiency in IT and Booking Systems

Adaptability and Flexibility

Understanding of Health and Safety Regulations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in concierge roles or customer service. Use keywords from the job description to demonstrate that you meet the specific requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to provide exceptional service. Mention any previous experience in luxury settings and how it aligns with the role of a Day Concierge.

Highlight Soft Skills: Emphasise your interpersonal skills, attention to detail, and problem-solving abilities in your application. These are crucial for a concierge role where customer satisfaction is key.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.

How to prepare for a job interview at Austin Fraser

✨Showcase Your Customer Service Skills

As a Day Concierge, you'll be the first point of contact for residents and guests. Highlight your previous experience in customer service roles, focusing on how you handled difficult situations and ensured a positive experience for clients.

✨Demonstrate Attention to Detail

Concierge roles require a keen eye for detail. Be prepared to discuss specific examples where your attention to detail made a difference, whether it was in managing bookings or ensuring the environment was welcoming and tidy.

✨Familiarise Yourself with Local Amenities

Knowledge of local attractions, restaurants, and services is crucial. Research the area around the job location and be ready to suggest places or activities that would enhance the resident's experience.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to handle complaints or unexpected situations, and think through how you would respond effectively.

Day Concierge

London

Full-Time

24000 - 34000 £ / year (est.)

Application deadline: 2027-07-22
Austin Fraser

View Austin Fraser Profile

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