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For Companies At a Glance
- Tasks: Provide first-line support for internal users, resolving technical issues across various systems.
- Company: Join a leading international company with a strong reputation in IT support and services.
- Benefits: Enjoy hybrid working options, competitive salary, and opportunities for professional growth.
- Why this job: Kickstart your tech career in a dynamic environment that values innovation and problem-solving.
- Qualifications: No specific experience required; just a passion for technology and helping others.
- Other info: This is a 6-month contract role based in Crawley, Milan, or Dresden.
The predicted salary is between 30000 - 42000 £ per year.
As our Application Support Specialist, you'll be the first line of support for internal users, resolving technical issues across systems, ERP, and other applications.
Location: Crawley, UK | Milan, Italy | Dresden, Germany (Must live within 15 miles of one of these sites)
Contract: 6 month contract
Application Support Specialist employer: Austin Fraser
Contact Detail:
Austin Fraser Recruiting Team
UKI.recruitment@tcs.com
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Specialist
✨Tip Number 1
Familiarise yourself with the specific software and systems mentioned in the job description. Understanding ERP systems and any other relevant technologies will give you a significant edge during interviews.
✨Tip Number 2
Network with current or former employees of the company. They can provide insights into the company culture and the specific challenges faced by the Application Support Specialist role, which can help you tailor your approach.
✨Tip Number 3
Prepare for technical questions by practising common troubleshooting scenarios related to application support. Being able to demonstrate your problem-solving skills in real-time can set you apart from other candidates.
✨Tip Number 4
Showcase your communication skills during the interview. As an Application Support Specialist, you'll need to explain technical issues to non-technical users, so being clear and concise is crucial.
We think you need these skills to ace Application Support Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Application Support Specialist position. Understand the key responsibilities and required skills so you can tailor your application accordingly.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Application Support Specialist role. Focus on technical skills, problem-solving abilities, and any previous support roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you're a great fit for the role. Mention specific experiences that demonstrate your ability to resolve technical issues and support users effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an Application Support Specialist.
How to prepare for a job interview at Austin Fraser
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of an Application Support Specialist. Familiarise yourself with common technical issues and solutions related to ERP systems, as well as the tools and technologies that may be used in the role.
✨Showcase Problem-Solving Skills
During the interview, be prepared to discuss specific examples of how you've resolved technical issues in the past. Highlight your analytical thinking and problem-solving abilities, as these are crucial for success in this position.
✨Demonstrate Communication Skills
As an Application Support Specialist, you'll need to communicate effectively with internal users. Practice explaining technical concepts in simple terms, and be ready to showcase your ability to listen and respond to user needs during the interview.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the company culture, team dynamics, and the specific challenges the support team faces. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
