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- Tasks: Provide essential tech support and solve real-world computer issues for customers.
- Company: Join the dynamic team at ITS in Manchester, IA.
- Benefits: Enjoy competitive pay, health benefits, and employee discounts.
- Why this job: Launch your IT career while making a real impact in technology.
- Qualifications: Experience in Windows Desktop, Server, and network support is essential.
- Other info: Exciting growth opportunities in a collaborative environment.
The predicted salary is between 32400 - 54000 £ per year.
Join our dynamic team at ITS (Infrastructure Technology Solutions) in Manchester, IA, as a Full-Time IT Support Technician! This is an exciting opportunity for recent graduates passionate about technology and eager to launch their careers in IT. You will work onsite, providing essential tech support and solving real-world computer issues for our valued customers. With competitive pay starting at $45,000 annually, you’ll be well compensated for your contributions. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Paid Time Off, and Employee Discounts.
Your role as a IT Support Technician:
As a Full-Time IT Support Technician at ITS in Manchester, IA, you will play a vital role in providing both remote and onsite break/fix support, as well as project assistance for our customers. Your hands‑on expertise will be crucial in diagnosing and resolving various IT issues, ensuring that technology runs smoothly for our clients. You’ll engage directly with customers, delivering exceptional tech support while embodying our core values of integrity and professionalism. This position offers an exciting chance to be a vital link between innovative technology solutions and effective customer service, allowing you to grow as a Solution Analyst in a collaborative environment.
To excel as a Full‑Time IT Support Technician at ITS in Manchester, IA, candidates should possess a blend of technical and interpersonal skills:
- A strong knowledge of Windows Desktop, Windows Server, general network support, and mobile device support is essential.
- Three or more years of relevant experience or an AA degree in a related field.
- Ability to take initiative on assigned projects, ensuring all customer expectations are not only met but exceeded.
- Excellent written and verbal communication skills are crucial for providing effective tech support and fostering customer relationships.
- Microsoft and A+ certifications are considered a valuable asset.
If this sounds like the right job for you, don’t wait—apply today to join our team. We look forward to hearing from you!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
IT Support Technician in Manchester employer: Austin Community College
Contact Detail:
Austin Community College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ITS. Understand their mission and values, and think about how your skills can contribute to their goals. This will show them you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common IT support questions and scenarios you might face during the interview. Role-playing with a friend can help you articulate your thought process and problem-solving skills more clearly.
✨Tip Number 3
Show off your soft skills! As an IT Support Technician, communication is key. Be ready to demonstrate how you can explain technical issues in simple terms and how you handle customer interactions. This will highlight your ability to connect with clients.
✨Tip Number 4
Apply through our website! We want to see your application come through our official channel. It’s the best way to ensure it gets noticed. So, don’t hesitate—head over to our site and submit your application today!
We think you need these skills to ace IT Support Technician in Manchester
Some tips for your application 🫡
Show Your Passion for Tech: When writing your application, let your enthusiasm for technology shine through! We love seeing candidates who are genuinely excited about IT and eager to solve problems. Share any relevant experiences or projects that highlight your passion.
Tailor Your Application: Make sure to customise your application to fit the IT Support Technician role. Highlight your skills in Windows Desktop, Server support, and any relevant certifications. We want to see how your unique background makes you a great fit for our team!
Communicate Clearly: Since excellent written communication is key for this role, ensure your application is clear and concise. Use straightforward language and avoid jargon unless it’s necessary. We appreciate candidates who can communicate effectively, just like we do with our clients!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the only way we accept applications, so make sure you follow that step. We’re excited to see what you bring to the table, so get your application in today!
How to prepare for a job interview at Austin Community College
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Desktop, Windows Server, and general network support. Be ready to discuss specific issues you've resolved in the past and how you approached them. This will show that you're not just familiar with the tech but can also apply your knowledge practically.
✨Show Off Your Communication Skills
Since you'll be engaging directly with customers, practice explaining technical concepts in simple terms. Think about examples where you've successfully communicated with non-technical users. This will demonstrate your ability to foster strong customer relationships, which is key for the role.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Prepare by thinking through common IT issues and how you would handle them. For instance, how would you troubleshoot a network outage? This shows your problem-solving skills and initiative.
✨Highlight Your Certifications
If you have Microsoft or A+ certifications, make sure to mention them! These qualifications are valuable assets that can set you apart from other candidates. Be ready to discuss how these certifications have prepared you for real-world IT challenges.
