At a Glance
- Tasks: Manage tenancy agreements, resolve issues, and support the lettings team.
- Company: Join a dynamic estate agency with a focus on growth and development.
- Benefits: Enjoy a competitive salary, fuel allowance, career progression, and free parking.
- Other info: Be part of a supportive team with opportunities for personal and professional growth.
- Why this job: Kickstart your career in property lettings with full training and exciting company events.
- Qualifications: Experience in lettings or estate agencies, strong customer service skills, and a UK driving licence.
The predicted salary is between 26000 - 27000 € per year.
We are looking for a highly motivated individual to join our client's dynamic and growing team as a Lettings Administrator with estate agency or property experience. This is a fantastic opportunity for a driven individual looking to develop their career in property lettings with a well-established company.
Benefits Package:
- Fuel allowance
- Career progression opportunities
- Free onsite parking
- Company events
- Full training provided
You will be a proactive and reliable business support advisor. In this role, you will ensure tenants comply with their tenancy agreements, chase outstanding debt, and ensure that any issues are promptly identified and resolved.
As a Lettings Administrator, you will be required to:
- Manage rent arrears and debt collection, liaising with tenants to resolve outstanding balances.
- Maintain accurate records of arrears, payments, and tenancy agreements.
- Liaise with tenants when notice is given and manage the full notice period process.
- Conduct regular tenancy checks across the property portfolio.
- Carry out property inspections and prepare clear, detailed reports.
- Communicate findings with property owners, tenants, and relevant parties.
- Identify and report necessary repairs or maintenance issues.
- Maintain accurate records, documentation and manage diaries effectively, supporting the team with ad hoc property management tasks as required.
- Involvement with social media and marketing.
- Supporting the day-to-day operations of the lettings department.
- Conducting property viewings and following up with applicants and landlords.
- Building strong relationships with landlords and tenants.
- Comply with company standards.
- Ensuring contracts are signed.
- Conduct tenancy check-ins and check-outs.
- Monitoring rent payments and financial transactions related to rentals.
The ideal candidate:
- Full UK driving licence and own vehicle (required).
- Lettings or estate agencies experience.
- Diary management.
- Outstanding customer care/customer service experience.
- Resilient, positive, organised, numerate and detail-oriented.
- Strong verbal and written communication skills.
- Experience in chasing payments.
- Experience in Microsoft Office and Excel with strong IT literacy.
- Excellent attention to detail and problem-solving skills.
Lettings Administrator in Doncaster employer: Austin Banks
Join a well-established company in Doncaster as a Lettings Administrator, where you will benefit from a supportive work culture that prioritises employee growth and development. With a competitive salary, fuel allowance, and full training provided, this role offers a fantastic opportunity to advance your career in property lettings while enjoying perks like free onsite parking and engaging company events.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Administrator in Doncaster
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property industry and let them know you're on the hunt for a Lettings Administrator role. You never know who might have a lead or be able to put in a good word for you.
✨Tip Number 2
Get social! Use platforms like LinkedIn to showcase your skills and experience in lettings. Engage with relevant groups and discussions to increase your visibility and connect with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to lettings administration. Think about how your past experiences align with the responsibilities listed in the job description, and be ready to share specific examples.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it shows you're proactive and keen to get involved!
We think you need these skills to ace Lettings Administrator in Doncaster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lettings Administrator role. Highlight any relevant estate agency or property experience, and don’t forget to showcase your customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about property lettings and how your skills align with what we’re looking for. Keep it engaging and personal – we love a bit of personality!
Show Off Your Attention to Detail:As a Lettings Administrator, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, it shows us you’re keen on joining our dynamic team!
How to prepare for a job interview at Austin Banks
✨Know Your Stuff
Make sure you brush up on your lettings and property management knowledge. Familiarise yourself with common tenancy agreements, rent arrears processes, and the key responsibilities of a Lettings Administrator. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Customer Service Skills
Since this role involves a lot of communication with tenants and landlords, be ready to share examples of how you've provided outstanding customer service in the past. Think about specific situations where you resolved issues or built strong relationships, as this will highlight your suitability for the position.
✨Demonstrate Your Organisational Skills
As a Lettings Administrator, you'll need to manage diaries and maintain accurate records. Prepare to discuss how you stay organised and handle multiple tasks efficiently. You could even bring along a sample of your organisational tools or methods to impress them!
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like how you'd handle a tenant who is behind on rent or how you'd conduct a property inspection. Practising these types of questions can help you articulate your thought process and problem-solving skills effectively during the interview.
