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- Tasks: Support the lettings team with admin tasks and build positive relationships.
- Company: Join a growing team in the dynamic property management sector.
- Benefits: Fuel allowance, career progression, free parking, and full training provided.
- Other info: Perfect for proactive individuals who love problem-solving and teamwork.
- Why this job: Enjoy a varied role where no two days are the same and make a real impact.
- Qualifications: Full UK driving licence, strong IT skills, and excellent customer service abilities.
The predicted salary is between 25000 - 32000 £ per year.
Find out more about this role by reading the information below, then apply to be considered.
We're looking for a proactive, organised, and people-focused Business Support Officer to join a growing team within the property management sector. This is a varied and hands-on role where no two days are the same.
You'll play a key role in supporting the letting teams with administrative tasks, compliance checks, and liaising with stakeholders. If you enjoy problem-solving, working independently, and building positive relationships, this could be the perfect opportunity for you.
Benefits Package
- Fuel allowance
- Career progression opportunities
- Free onsite parking
- Company events
- Full training provided
Key Responsibilities
- Support the lettings team with ad hoc property management tasks
- Support with rent arrears and debt collection, liaising with tenants to resolve outstanding balances.
- Maintain accurate records and documents on a CRM system
- Liaise with tenants when notice is given and manage the full notice period process.
- Conduct regular tenancy checks across the property portfolio.
- Support with property inspections and prepare clear, detailed reports.
- Communicate findings with property owners, tenants, and relevant parties.
- Identify and report necessary repairs or maintenance issues.
- Support with social media
The ideal candidate will have:
- Full UK driving licence and access to a vehicle (fuel allowance provided).
- Proficient in Microsoft Office, particularly Excel.
- Strong IT literacy and ability to maintain accurate records.
- Experience in chasing payments is highly desirable
- Excellent attention to detail and problem-solving abilities.
- Outstanding face-to-face customer service skills.
- Confident, friendly, and approachable personality.
Business Support Officer in Doncaster employer: Austin Banks
Contact Detail:
Austin Banks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer in Doncaster
✨Tip Number 1
Network like a pro! Reach out to people in the property management sector on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their team.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges head-on. This will help you shine during those tricky interview questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Business Support Officer in Doncaster
Some tips for your application 🫡
Show Your Organisational Skills: As a Business Support Officer, being organised is key! Make sure your application highlights your ability to manage multiple tasks and keep everything in order. Use examples from your past experiences to show us how you’ve nailed this.
Tailor Your CV and Cover Letter: Don’t just send the same old CV and cover letter for every job. Take a bit of time to tailor them specifically for this role. Mention how your skills align with the responsibilities listed in the job description, especially around supporting teams and managing records.
Highlight Your People Skills: Since this role involves liaising with tenants and stakeholders, it’s important to showcase your people skills. Share examples of how you’ve built positive relationships in previous roles, and don’t forget to mention any customer service experience!
Apply Through Our Website: We want to make the application process as smooth as possible for you. So, make sure to apply through our website! It’s the best way for us to receive your application and get you on board with our team.
How to prepare for a job interview at Austin Banks
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with tasks like supporting the lettings team and managing compliance checks. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role is all about building positive relationships, be prepared to share examples of how you've successfully interacted with clients or colleagues in the past. Highlight your outstanding customer service skills and how they can benefit the team.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've tackled challenges, especially in administrative tasks or debt collection. Be ready to discuss how you approached these situations and what the outcomes were, showcasing your proactive and organised nature.
✨Get Comfortable with Tech
As the role requires proficiency in Microsoft Office and CRM systems, brush up on your Excel skills and any relevant software. You might even want to mention any experience you have with maintaining accurate records, as this will show you're ready to hit the ground running.