At a Glance
- Tasks: Design stunning retail spaces that elevate customer experiences and reflect our luxury brand.
- Company: Join Austen & Blake, a modern jewellery brand redefining luxury with ethical craftsmanship.
- Benefits: Flexible working hours, remote options, comprehensive healthcare, and 25 days annual leave.
- Other info: Collaborative environment with opportunities for innovation and career growth.
- Why this job: Be part of a creative team shaping beautiful showrooms and memorable customer journeys.
- Qualifications: Experience in retail design, strong aesthetic judgement, and project management skills.
The predicted salary is between 40000 - 50000 € per year.
Neve Jewels Group is a UK headquartered, digital-first jewellery company redefining modern luxury through made-to-order design, ethical craftsmanship, and global e-commerce across its brands: Diamonds Factory, Austen & Blake, and Sacet.
Austen & Blake is a modern fine jewellery brand dedicated to celebrating life’s most meaningful moments. With showrooms across the UK, Ireland, Australia, and New Zealand, we are building a global brand known for exceptional craftsmanship, elevated customer experiences, and beautifully designed retail environments. Our showrooms are not simply places to purchase jewellery. They are spaces designed for consultation, discovery, and celebration, where customers can explore our collections and create bespoke pieces to mark life’s most important milestones.
The Retail Store Designer will be responsible for the concept, design and development of Austen & Blake retail environments, ensuring every showroom reflects the brand’s premium positioning while delivering a highly functional and memorable customer experience. This role requires a strong design eye combined with a deep understanding of luxury retail environments, interior design, spatial planning and technical drawing. You will work closely with teams across the business including Retail Operations, Brand, Marketing, Property and Leadership to bring our retail environments to life. The successful candidate will play a key role in helping us create beautiful, memorable and highly effective retail spaces as we expand our global store network.
How you’ll contribute
- Retail Design & Concept Development
- Design elegant, premium showroom environments aligned with the Austen & Blake brand
- Translate brand strategy into physical retail environments that feel aspirational and welcoming
- Develop store concepts that elevate the customer journey and consultation-led experience
- Ensure every design reflects the craftsmanship, quality and storytelling behind the brand
- Store Planning & Layout
- Produce store layouts, spatial planning and interior concepts for new stores and refurbishments
- Create environments that optimise customer flow, consultation areas and product presentation
- Design spaces that balance aesthetic beauty with operational functionality and commercial performance
- Technical Design & Documentation
- Produce detailed technical drawings, floorplans and elevations for retail environments
- Work closely with architects, contractors and shopfitters to deliver projects to specification
- Ensure designs comply with relevant building regulations and retail standards
- Support the preparation of construction documentation and material specifications
- Cross-Functional Collaboration
- Partner with Retail Operations, Brand, Marketing and Property teams on store development projects
- Work closely with visual merchandising teams on product display and storytelling
- Support leadership teams in developing future store concepts and retail innovation projects
- Store Rollout & Execution
- Support the delivery of new showroom openings and refurbishments across multiple markets
- Manage timelines and ensure design integrity is maintained throughout the build process
- Conduct store visits and provide guidance to ensure execution matches the design vision
- Brand Elevation
- Continuously refine and evolve the Austen & Blake retail environment
- Identify opportunities to enhance the in-store experience through materials, layout, lighting and design details
- Ensure consistency across all showrooms while allowing flexibility for local markets
Tools & Systems Experience
- The successful candidate should have experience using industry-standard retail design tools, including:
- Technical Design & Drawings
- AutoCAD for technical drawings, layouts and construction documentation
- Vectorworks or similar architectural design software
- Experience producing detailed floor plans, elevations and technical specifications
- SketchUp or similar 3D modelling tools
- Rhino or equivalent modelling software
- Design & Creative Tools
- Adobe Creative Suite including Photoshop, Illustrator and InDesign
- Ability to develop visual concepts and design presentations
- Experience working with project management tools such as Asana, Monday or similar
What success looks like
- Showrooms that inspire and deliver a premium, memorable customer experience
- Designs that balance aesthetic beauty, operational functionality, and commercial performance
- Seamless execution of store rollouts and refurbishments
- Strong cross-team collaboration and alignment across Retail Operations, Brand, Marketing, Property, and Leadership teams
Who we’re looking for
We are seeking a designer who combines creative vision with practical execution, someone who understands how design shapes both brand perception and customer experience. The ideal candidate will have:
- Background in retail design, interior design or architecture
- Strong understanding of technical drawings, spatial planning and retail layouts
- Experience working with architects, contractors and shopfitters
- Excellent aesthetic judgement with a strong eye for materials, finishes and detail
- Strong understanding of how retail environments influence customer behaviour and experience
- Ability to balance design creativity with operational practicality
- Strong project management and communication skills
- Ability to collaborate across multiple teams and stakeholders
- Experience supporting multi-location store rollouts or retail expansion programmes
- Passion for creating exceptional customer experiences through design
What we offer
- Join a fast-growing business where your contributions matter and your ideas are valued
- Work in a supportive, transparent environment that encourages innovation and excellence
- Enjoy flexibility with 3 days a week in our vibrant Hatton Garden office and 2 days working from home
- Flexi hours - start your day between 8am and 10am, then finish between 4pm and 6pm
- Comprehensive Vitality private healthcare, offering access to high quality medical support and wellness benefits
- Enjoy your birthday, with an extra day of leave to celebrate
- Access to Perkbox for exclusive discounts, rewards, and wellbeing benefits to help you make the most of your work-life balance
- 25 days annual leave + bank holidays
- Enhanced maternity and paternity leave entitlements
Equal Opportunity
We’re an equal opportunity employer, if you don’t meet every requirement, we still encourage you to apply.
Our Commitment to Diversity & Inclusion
At Austen & Blake we are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion, age, disability, belief, sexual orientation, marital status, or is disadvantaged by conditions or requirements which cannot be shown.
Retail Store Designer in London employer: Austen & Blake
At Neve Jewels Group, we pride ourselves on being an exceptional employer that values creativity and innovation in the heart of Hatton Garden. As a Retail Store Designer, you will thrive in a supportive environment that encourages collaboration across teams, while enjoying flexible working arrangements and comprehensive benefits including private healthcare and generous leave policies. Join us in crafting beautiful retail spaces that celebrate life's meaningful moments, where your contributions truly matter and your professional growth is nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Designer in London
✨Tip Number 1
Get to know the brand inside out! Research Austen & Blake and their unique approach to retail design. This will help you tailor your conversations and show how your vision aligns with their premium positioning.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a referral!
✨Tip Number 3
Prepare a killer portfolio that showcases your best work in retail design. Make sure it highlights your understanding of customer experience and how your designs elevate it. Visuals speak louder than words!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Austen & Blake.
We think you need these skills to ace Retail Store Designer in London
Some tips for your application 🫡
Show Your Design Flair:When you're putting together your application, make sure to showcase your design skills. Include a portfolio that highlights your best work and demonstrates your understanding of luxury retail environments. We want to see how you can translate brand strategy into stunning physical spaces!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Retail Store Designer role. Mention your experience with technical drawings and spatial planning, and how these skills will help us create memorable customer experiences.
Be Collaborative:We love teamwork at StudySmarter! Highlight any past experiences where you've worked closely with different teams, like architects or marketing folks. Show us how you can bring people together to create beautiful retail spaces that resonate with our brand.
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It helps us keep track of all applications and ensures you’re considered for the role. Plus, we love seeing candidates who follow our process!
How to prepare for a job interview at Austen & Blake
✨Know Your Design Stuff
Make sure you brush up on your knowledge of retail design, interior design, and spatial planning. Be ready to discuss how your previous projects align with the luxury retail environment that Austen & Blake aims to create. Bring along a portfolio showcasing your best work!
✨Understand the Brand
Dive deep into the Austen & Blake brand and its values. Familiarise yourself with their collections and the customer experience they aim to provide. This will help you articulate how your design concepts can elevate their brand and resonate with their target audience.
✨Collaboration is Key
Since this role involves working closely with various teams, be prepared to discuss your experience in cross-functional collaboration. Share examples of how you've successfully partnered with others to bring a design vision to life, ensuring everyone is on the same page.
✨Technical Skills Matter
Be ready to talk about your proficiency with design tools like AutoCAD, SketchUp, and Adobe Creative Suite. Highlight specific projects where you used these tools to create detailed technical drawings or 3D models, as this will demonstrate your capability to deliver high-quality designs.
