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- Tasks: Support online trading strategies and analyse performance metrics to boost sales.
- Company: Join Austen & Blake, a trendy jewellery brand known for handcrafted, personalised pieces.
- Benefits: Enjoy hybrid working, private healthcare, exclusive discounts, and 25 days annual leave.
- Why this job: Be part of a fast-growing team where your ideas truly matter and impact the business.
- Qualifications: E-commerce experience, strong analytical skills, and proficiency in data tools are essential.
- Other info: Collaborate with creative teams and enhance customer experiences in a vibrant office setting.
The predicted salary is between 28800 - 43200 £ per year.
Location: London, Hatton Garden
Founded in 2018, Austen & Blake specialises in beautifully handcrafted, made-to-order jewellery across the UK, Europe, America and Australia. With a focus on quality, personalisation and value, we create timeless pieces while ensuring a bespoke experience for every customer.
Reporting to the Ecommerce Manager, the Ecommerce Executive will be instrumental in implementing the online trading strategy across key markets and analysing performance metrics. This role involves close collaboration with cross-functional teams - such as marketing, merchandising, design and DevOps - to optimise website functionality, elevate the customer experience and drive online sales performance. We’re looking for a data-driven professional with exceptional organisational skills to help drive our continued growth.
- Website Performance & Trading
- Support with the online trading plan to maximise revenue and conversion rates.
- Support with the development roadmap of new functionality and testing.
- Support A/B testing initiatives to enhance the user experience and maximize conversions.
- Conduct daily and weekly site checks on product inventory, photography, navigation, SEO and merchandising.
- Complete all general administration tasks and ad hoc business projects as directed.
- Data Analysis & Reporting
- Analyse website data and customer journey insights to optimise online performance to support business decision-making.
- Contribute to weekly and monthly ecommerce performance reports.
- Content & Merchandising
- Work closely with marketing and merchandising teams to visually merchandise product categories based on performance data and planned activity.
- Coordinate the delivery of all online content (landing pages, category banners, etc.) for new season and new product launches as well as launching new marketing campaigns.
- Manage the execution and maintenance of blog content across all regions.
Proven e-commerce experience, preferably in fashion or jewellery. Strong analytical skills to interpret sales data and customer insights. Proficiency in Microsoft Excel, Google Analytics, and other data tools to enhance the online customer experience.
Career Growth: Be part of a fast-growing business where your contributions matter and your ideas are valued.
Hybrid Working: Enjoy flexibility with 3 days a week in our vibrant Hatton Garden office.
Vitality Private Healthcare: Comprehensive Vitality private healthcare, offering you access to high-quality medical support and wellness benefits.
PERKBOX: Access to Perkbox for exclusive discounts, rewards, and well-being benefits, helping you make the most of your work-life balance!
25 days Annual Leave + Bank Holidays: Giving you plenty of time to rest, recharge, and enjoy life outside of work.
E-commerce and Online Marketplace Executive employer: Austen & Blake
Contact Detail:
Austen & Blake Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-commerce and Online Marketplace Executive
✨Tip Number 1
Familiarise yourself with the latest trends in e-commerce, especially within the fashion and jewellery sectors. Understanding current market dynamics will help you speak confidently about how you can contribute to the company's online trading strategy.
✨Tip Number 2
Brush up on your analytical skills by practising with tools like Google Analytics and Excel. Being able to demonstrate your ability to interpret data and derive actionable insights will set you apart during discussions with the hiring team.
✨Tip Number 3
Network with professionals in the e-commerce field, particularly those who have experience in fashion or jewellery. Engaging with industry peers can provide valuable insights and may even lead to referrals that could enhance your application.
✨Tip Number 4
Prepare to discuss specific examples of how you've optimised website functionality or improved customer experiences in previous roles. Concrete examples will showcase your hands-on experience and align well with the responsibilities outlined in the job description.
We think you need these skills to ace E-commerce and Online Marketplace Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce, particularly in fashion or jewellery. Emphasise your analytical skills and any specific tools you've used, like Google Analytics or Excel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for e-commerce and your understanding of the role. Mention how your skills align with the company's focus on quality and customer experience.
Showcase Data-Driven Achievements: In your application, include specific examples of how you've used data to drive online sales or improve website performance in previous roles. This will demonstrate your analytical capabilities.
Highlight Collaboration Skills: Since the role involves working closely with various teams, mention any past experiences where you successfully collaborated with marketing, design, or other departments to achieve common goals.
How to prepare for a job interview at Austen & Blake
✨Showcase Your Analytical Skills
Since the role requires strong analytical skills, be prepared to discuss your experience with data analysis. Bring examples of how you've used tools like Google Analytics or Excel to drive decisions in previous roles.
✨Demonstrate E-commerce Knowledge
Familiarise yourself with current e-commerce trends, especially in the fashion or jewellery sectors. Be ready to discuss how these trends can impact the company's online strategy and customer experience.
✨Highlight Collaboration Experience
This position involves working closely with various teams. Share specific examples of how you've successfully collaborated with marketing, merchandising, or design teams to achieve common goals.
✨Prepare for A/B Testing Discussions
As A/B testing is a key part of the role, be ready to explain your understanding of the process. Discuss any past experiences where you implemented A/B tests and the outcomes that resulted from them.
