Austen & Blake in London is seeking a data-driven CRM Manager to own and deliver the CRM strategy across email, SMS and other owned channels, boosting engagement, retention and revenue. You will work closely with E-Commerce, Store, Marketing and Creative to embed CRM across the customer journey, with hands-on execution and regular performance reviews to senior stakeholders.
The role offers flexible in-office 3 days a week in Hatton Garden and 2 days remote, with private healthcare and employee
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CRM Strategist – Luxury Jewellery (Omnichannel) employer: Austen & Blake
Austen & Blake offers an exceptional work environment for Luxury Jewellery Sales Consultants, where you can thrive in a luxury boutique setting in Liverpool. With a strong emphasis on personalised service and bespoke design, employees benefit from ongoing training, a supportive team culture, and opportunities for professional growth within the prestigious Neve Jewels Group. Join us to be part of a dynamic team that values creativity and client relationships, making every day rewarding and meaningful.
