Senior Travel & Lifestyle Manager

Senior Travel & Lifestyle Manager

About Aurora

Aurora is the premium lifestyle operating system for the world\’s leading post‑exit founders, athletes and creatives. Our mobile app empowers ultra‑high‑performance individuals and their teams to master their relationships, exploration and longevity. We operate across five lifestyle categories: travel, dining, experiences, luxury goods, and longevity. To date, we have:

• Raised $4 million in funding from Tier 1 investors and entrepreneurs, including the founder of Velocity Black, early investors in Supercell & Deliveroo, the founder of Cleo and the President of VistaJet.
• Achieved industry‑leading engagement with our paying founding member cohort, with an extensive member waiting list wanting to get access.
• Built a proactive, seamless product described as “magic” by our members.

Role Overview

Our core team of 15 is searching for a full‑time Senior Travel & Lifestyle Manager to join our 7‑strong Member Experience Team. You will work directly with our Co‑Founders and founding Travel Manager to shape and elevate Aurora’s member experience, ensuring high‑touch service across every aspect of our product, with a core focus on travel. You’ll join our core London Member Experience team, including founding Lifestyle Managers, in our office in central London. This role reports directly to Aurora’s Co‑Founder & COO and has the potential & flexibility to rapidly grow into a leadership position across Travel, Business Operations, Member Experience, and Growth. This is an opportunity to join an AI native company on the ground floor – elevating the leverage, accuracy and speed of top‑tier Travel & Lifestyle Managers through advanced technology – in a role with real ownership and speed of progression.

Responsibilities

• Curate and execute exceptional lifestyle experiences & itineraries for members, with a strong focus on travel alongside dining, wellness, luxury goods, and events where necessary.
• Build and manage relationships with top‑tier travel providers, including boutique hotels, luxury resorts, private aviation, DMCs, niche insider contacts, and elite destination specialists.
• Anticipate the evolving needs of high‑achieving individuals, proactively suggesting unique opportunities that enhance both their personal and professional lives.
• Cultivate & operationalize deep knowledge of global travel trends, destinations, and high‑end hospitality to ensure Aurora stays ahead of member expectations.
• Provide front‑of‑line insights and feedback to internal teams on working with our internal AI technologies, including Product, Engineering, and Operations, to help improve Aurora’s services and drive innovation for your team.

Qualifications

• You’re a highly conscientious person who thrives in a fast‑paced environment, capable of simultaneously managing and prioritizing multiple priorities across domains (e.g., travel, dining, wellness) without compromising on quality.
• Potentially fed up with using outdated systems and dealing with slow‑moving bureaucracy in your current role, or wanting to scale your knowledge, network, and experience into a global digital platform, working alongside other ultra‑high‑performance, entrepreneurial travel & lifestyle experts.
• A courageous person who believes impossible is an attitude, and who knows that fast progression & large rewards are possible with hard work and excellent results.
• A believer that talent & attitude are far more important than your experience & previous employer brand.
• A proactive problem‑solver who anticipates client needs and delivers impactful solutions that create memorable experiences.
• A skilled communicator, able to adapt messaging to suit diverse audiences.
• You have a strong passion for:
  • Curating exceptional travel experiences, from bespoke adventure itineraries to ultra‑private premium escapes.
  • Engaging with the premium lifestyle space.
  • Integrating longevity, personal growth, and self‑discovery into experiences.
• Eager to work demanding and flexible hours to successfully serve the needs of a global clientele and achieve significant reward quickly, rather than chasing a steady & slow corporate‑style existence.

Benefits

• Allocated FAM days with budget, and access to industry conferences.
• Competitive salary + high upside for performance‑based bonus and referrals.
• Founding stock options package on the ground floor of a $10 bn+ opportunity.
• Lifestyle access perks and access to exclusive events & Aurora services.
• Whoop or Oura Ring on us.
• $1,500 annual education budget.
• Whatever tech you need to do your best work.
• Generous parental leave.
• Comprehensive health benefits, with 90% coverage including dental and vision.