At a Glance
- Tasks: Curate and execute exceptional travel experiences for high-performance members using cutting-edge AI.
- Company: Join Aurora, a revolutionary travel management company backed by top-tier investors.
- Benefits: Competitive salary, uncapped bonuses, equity options, and generous perks.
- Other info: Enjoy flexible remote work, industry events, and a $2,000 annual education budget.
- Why this job: Be part of a dynamic team shaping the future of luxury travel and lifestyle management.
- Qualifications: 2+ years in luxury travel and a passion for creating bespoke experiences.
The predicted salary is between 42000 - 84000 £ per year.
Belgravia, London
On Target First-Year Earnings: $150,000 ($100k base + $50k uncapped bonus, generated from commission on member spend and multiplier from personal contribution to Aurora's growth)
Meaningful early equity
In office with flexible remote days
Working Visa Sponsorship Available for USA/EU citizens
About Aurora
Aurora is the travel & lifestyle management operating system for the world's highest-performance founders, athletes, and family offices. Our mobile app empowers ultra-high-performance individuals and their teams to master their relationships, exploration, and longevity across five lifestyle categories: travel, dining, experiences, luxury goods, and longevity.
We're now expanding our travel team as we scale our product and membership base.
The Aurora Travel Manager
Fed up with outdated systems (email, SMS, WhatsApp, Salesforce) and slow-moving bureaucracy? Looking to scale your knowledge, network, and ambition while helping build a global product? Want hands-on exposure to next-generation product and AI - and meaningful equity ownership in a multi-billion-dollar opportunity? Excited to work alongside a team of ultra-high-performance, founder-type operators?
Our core team of 20 is seeking a full-time Travel Manager to join Aurora's Member Experience Team. In this role, you'll work directly with our founding travel team and our proprietary AI operating system, Astra, to shape and elevate Aurora's global member experience - with a primary focus on delivering exceptional, high-touch travel for our members.
What you'll do:
- Deliver high-touch travel execution for a global, ultra-high-performance membership base
- Own functions across travel, lifestyle, product, and operations - building rare, compounding career capital based around travel
- Develop and manage partnerships with top-tier industry operators and insider contacts
- Participate in a minimum of two high-budget FAM trips, deepening on-the-ground knowledge and expanding Aurora's global network
This role reports directly to Aurora's Co-Founder & COO and has clear potential to grow rapidly into a leadership position spanning Travel, Member Experience, Business Operations, and Growth.
Our team operates on structured, shared shifts across London, New York, and Los Angeles, enabling true 24/7 service for a global clientele.
If you're looking for ownership, velocity, and the chance to help define the future of premium travel and lifestyle management, this role is designed for you.
Our Principles:
- We seek truth
- We are high-leverage
- We are courageous
- We are owners
- We believe impossible is an attitude
Why Aurora:
- High Leverage: Service the world's most ambitious individuals and organizations - empowering them to compound their time, relationships, and global impact.
- Cutting-Edge AI: Take advantage of technology. Work hands-on with a next-generation AI system redefining travel & lifestyle management at the highest level.
- Generationally Defining: Play a foundational role in building the future of travel & lifestyle management - a $100bn opportunity at the intersection of technology, travel, and longevity.
Requirements:
- 2+ years' experience servicing high-performance individuals in luxury or bespoke travel
- Deeply passionate about curating exceptional travel, from bespoke adventure itineraries to ultra-private, premium escapes
- Frustrated by outdated tools and slow bureaucracy - you want to build and operate with modern systems and high velocity
- Motivated to scale your knowledge, network, and impact, contributing to a global business you genuinely own a piece of
- Courageous by nature, with a firm belief that 'impossible' is an attitude
- An owner at heart: you proactively drive projects end-to-end
- Eager to expand your mastery of the premium lifestyle ecosystem
- Prepared for a high-intensity role, with the stamina and standards required to serve the world's highest performers at an exceptional level
Benefits:
- Allocated FAM days with a sizable budget, and access to industry events
- Competitive salary with uncapped performance-based bonus
- Outsized customer referral incentives
- Founding stock options package
- Flexible remote days
- Organized site visits to top hotels for continual property knowledge development
- Lifestyle access perks and access to exclusive events & Aurora services
- Whoop or Oura Ring on us
- $2,000 annual education budget
- Longevity subscription
- Whatever tech you need to do your best work
- Generous parental leave
- Comprehensive health benefits, with 90% coverage, including dental and vision
Travel Manager - London employer: AURORA
Aurora is an excellent employer that fosters a dynamic and inclusive work culture, perfect for those who are passionate about quality assurance and technology. With opportunities for professional growth and the flexibility of remote work combined with collaborative trips to London, employees enjoy a unique balance of independence and teamwork. The company also offers equity options, making it a rewarding place for individuals looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Manager - London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like AURORA who are looking for fresh talent for roles like Travel Manager - London.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like AURORA and give you a leg up for your Travel Manager - London application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Manager - London openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Manager - London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Manager - London role at AURORA.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Manager - London position at AURORA.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of AURORA.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to AURORA's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Manager - London.
How to prepare for a job interview at AURORA
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at AURORA.
