Membership Director in London

Membership Director in London

London Full-Time Home office (partial)
Aurora

At a Glance

  • Tasks: Lead member relations and business development for a high-performance lifestyle brand.
  • Company: Join Aurora, a cutting-edge lifestyle operating system backed by top investors.
  • Benefits: Competitive salary, performance bonuses, stock options, and generous education budget.
  • Other info: Opportunity for rapid growth into senior leadership roles.
  • Why this job: Shape the future of lifestyle management and connect with elite networks globally.
  • Qualifications: Strong network in high-signal communities and excellent relationship-building skills.

London, UK, with intra-EU and global travel.

On Target First-Year Earnings: $240,000 ($120,000 base + $120k on target bonus and uncapped upside - example stretch case: $360,000).

Equity: 0.4-0.8%.

High autonomy on where you spend your time, with time in office for alignment and planning.

Visa support and international relocation packages available.

Aurora is the Lifestyle Operating System for the new era of high-performance living. Combining AI and human expertise, Aurora manages the global lifestyles of the world's highest impact individuals, proactively curating and executing on-demand dining, travel, experiences & entertainment, luxury goods & gifting, and longevity & wellness experiences.

We're backed by the most successful founder in the space ever.

To date, we have:

  • Raised $9m from a group of founders, operators, investors, and athletes behind companies including Cleo, VistaJet, Wander, Flex, Salido, and Boost Capital Partners - alongside Kevin Love, Kyle Kuzma, Kiernan Dewsbury-Hall, Koro Capital, Insiders VC, Antler, and other high-signal operators and family offices.
  • Achieved industry-leading engagement, transaction volumes, and referrals from paying members, with a large and growing waitlist seeking access.
  • Built a proactive, conversational product described as “magic” by our members.

We're now building our growth function as we continue to elevate and deepen our member base globally.

Our early team is searching for a full-time Membership Director to own our member relations from the first point of contact to renewal. You will work directly with the CEO and COO to design, organize, and own a high-performance business development and account management function. This role reports directly to Aurora's CEO, and has the potential to rapidly grow into a senior leadership position across Growth and Business Development.

This is an opportunity to play a central role in building and growing the world's highest-impact business development function, building an unparalleled network amongst world-class founders, athletes, creatives, and family offices - developing an ultra-high-performance, thriving member base that relies on Aurora on a daily basis.

The role includes direct business development, partnerships, community events and activations, and member relations from first interaction to renewal.

We’re a team of tier-1 investor-backed and exited operators united by our five core principles:

  • We seek truth.
  • We are high-leverage.
  • We are owners.
  • We believe impossible is an attitude.

Why Aurora:

  • High Leverage: Place a daily-use product in the hands of the world’s highest-influence individuals and curate the highest impact, highest performance community of customers globally.
  • Cutting Edge AI: Gain hands-on experience working with a revolutionary AI system, redefining lifestyle management at the highest level.
  • Generationally Defining: Play an essential role in defining the new era of lifestyle - a >$100bn opportunity at the intersection of technology, hospitality, and longevity.

Requirements:

  • Own Aurora’s member business development funnel.
  • Actively source and convert new members through your network.
  • Translate high-signal engagement with Aurora into conversions and renewals.
  • Represent Aurora directly with members.
  • Engage with prospects and members personally during their first interactions around the product, supporting their conversion journey, and identifying opportunities to improve the funnel while ensuring each conversion experience reflects Aurora’s standards.
  • Develop and manage channel partnerships.
  • Create high-signal events and collaborations.
  • Build the long-term playbook and team.

Who You Are:

  • Connected and capable: You ideally have a deep familiarity with and existing relationships within elite networks, founder communities, athlete and creative circles, family offices, or similar high-signal ecosystems.
  • A master relationship builder and persuader: You excel at identifying, building, and nurturing relationships in high-performance networks, turning introductions or chance encounters into meaningful, trusting, long-term relationships.
  • A rigorous operator: You can manage multiple partnerships, events, and communication streams without losing attention to detail, prioritizing the highest-leverage opportunities.
  • Data-driven and high leverage: You can use metrics such as lead volume, engagement patterns, conversion rates, and member behaviours to identify areas of improvement and continuously improve performance.
  • An outright owner: You operate autonomously, identify what needs to happen, and drive outcomes without waiting for direction.

Benefits:

  • Competitive salary + performance-based bonus.
  • Founding stock options package on the ground floor of a $10b+ opportunity.
  • Access to exclusive Aurora events and services.
  • Whoop or Oura Ring on us.
  • $2,000 annual education budget.
  • Whatever tech you need to do your best work.
  • Generous parental leave.
  • Comprehensive health benefits, with 90% coverage including dental and vision.

Membership Director in London employer: Aurora

Aurora is an exceptional employer, offering a unique opportunity to work at the forefront of lifestyle management in London, with high autonomy and a focus on personal growth. Employees benefit from competitive salaries, performance-based bonuses, and equity options, alongside a vibrant work culture that fosters innovation and collaboration within elite networks. With generous parental leave, comprehensive health benefits, and a commitment to professional development, Aurora is dedicated to creating a rewarding environment for its team members.

Aurora

Contact Details:

Aurora Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Membership Director in London

Tip Number 1

Network like a pro! Get out there and connect with people in your industry. Attend events, join relevant groups, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about who you know!

Tip Number 2

Be prepared for those spontaneous chats! You never know when you might bump into someone from your dream company. Have your elevator pitch ready and make sure you can clearly articulate what you bring to the table.

Tip Number 3

Follow up after meetings or events! A quick message thanking someone for their time can go a long way. It keeps you fresh in their mind and shows that you’re genuinely interested in building a relationship.

Tip Number 4

Apply through our website! We love seeing candidates who are proactive. Make sure to showcase your personality and how you align with our values. Let’s get you on board and start making an impact together!

We think you need these skills to ace Membership Director in London

Business Development
Account Management
Relationship Building
Networking
Event Planning
Partnership Development
Data Analysis

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining Aurora and making an impact in the lifestyle management space.

Tailor Your Experience:Make sure to highlight relevant experiences that align with the Membership Director role. We’re looking for someone who can build relationships and drive member engagement, so share specific examples of how you've done this in the past.

Be Authentic:We value authenticity at Aurora, so don’t be afraid to let your personality come through in your application. Share your unique perspective and what makes you a great fit for our team!

Apply Through Our Website:To ensure your application gets the attention it deserves, make sure to apply directly through our website. This helps us keep track of all applications and ensures you’re considered for the role!

How to prepare for a job interview at Aurora

Know Your Audience

Before the interview, do your homework on Aurora and its founders. Understand their vision and how the Membership Director role fits into that. This will help you tailor your responses and show that you're genuinely interested in the company.

Showcase Your Network

Since this role requires strong connections within elite circles, be prepared to discuss your existing relationships. Highlight specific examples of how you've leveraged your network in the past to drive business development or member engagement.

Demonstrate High Leverage Thinking

Aurora values high-leverage actions. Be ready to share instances where you've identified and executed on high-impact opportunities. Use metrics to back up your claims, showing how your efforts led to significant results.

Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to manage multiple partnerships. Think of scenarios where you've had to juggle various tasks while maintaining attention to detail, and be ready to explain your thought process.