At a Glance
- Tasks: Manage and grow customer accounts across Europe, driving retention and expansion.
- Company: Join Aurora Solar, a leader in solar technology and sustainability.
- Benefits: Flexible work options, generous time off, and a supportive work environment.
- Other info: Work in a diverse team dedicated to a sustainable future.
- Why this job: Be part of the solar revolution and make a real impact on the planet.
- Qualifications: 5+ years in account management or sales, with strong negotiation skills.
The predicted salary is between 59400 - 72600 £ per year.
About Aurora Solar
Aurora is on a mission to create a future of solar for all. Our award-winning software puts the power of data and technology into the hands of every solar professional to make solar adoption simple and predictable. Our software has designed millions of solar projects so far, empowering solar companies to sell, design, and install residential and commercial solar arrays accurately, seamlessly, and at scale.
About the Team
Aurora's European Account Management team partners with customers across Germany, the UK, and France after the initial sale to ensure they achieve meaningful business outcomes with the Aurora platform. The team is responsible for driving product adoption, retaining and expanding existing customer relationships, and helping customers unlock the full value of Aurora's solutions. Account Managers work closely with solar installers, EPCs, and developers to understand their evolving needs and align Aurora's software capabilities with their growth strategies.
About the Role
We're looking for a strategic, customer-focused Senior Account Manager to own and grow a portfolio of Aurora customers across Europe, primarily in Germany, the UK, and France. You'll drive retention, adoption, and expansion by building strong relationships with customer stakeholders and connecting Aurora's solutions to their business goals. As a trusted advisor, you'll identify opportunities to deepen product usage, introduce new solutions, and ensure customers are seeing real returns on their investment in Aurora.
Your Impact
- Own and grow a portfolio of Aurora customers across Europe, driving retention, adoption, and expansion across Aurora and HelioScope.
- Lead renewals and commercial negotiations, including early renewals, amendments, and custom pricing structures.
- Develop and execute strategic account plans with customer stakeholders to achieve measurable usage growth and lasting partnership value.
- Build pipeline within your book of business by identifying upsell and cross-sell opportunities through proactive outreach and marketing-qualified leads.
- Use product usage data, UV metrics, and customer insights to forecast expansion, flag churn risk, and get ahead of it.
- Lead executive business reviews and strategic conversations that align on goals, adoption milestones, and ROI.
- Collaborate across Product, Sales Engineering, Implementation, Support, and Marketing to deliver solutions that meet customer needs and create new ones.
What You Bring
- 5+ years of experience in account management, customer success, or sales within SaaS, energy technology, or a related field.
- A proven track record of growing a customer portfolio through renewals, upsells, and cross-sells.
- Strong commercial acumen, including experience negotiating contracts, renewals, and pricing structures.
- The ability to build strategic relationships with executive stakeholders and navigate complex customer organizations.
- Experience using data and customer insights to drive adoption, identify risk, and develop account growth strategies.
- Excellent communication and collaboration skills; you work well across teams and make things happen.
- Strong organizational discipline, including managing pipeline and renewals in CRM systems like Salesforce.
- Professional proficiency in English; German or French language skills are a strong plus given our core European markets.
Nice to Haves
- Experience in solar, clean energy, or climate tech.
- Familiarity with solar design platforms or project development workflows.
- Experience managing consumption-based SaaS models.
- Background in high-growth or remote-first technology companies.
- Experience working across multiple European markets (Germany, UK, France).
Benefits:
We strive to be the best place for the best people, and that includes the benefits and perks we offer. We provide a holistic program to support physical, emotional, financial, and social needs. This includes work-from-home stipends for home office setup, internet, and co-working spaces. Service providers will receive flexible paid time off including statutory vacation and sick leave, with additional parental leave available. Service providers receive a standard laptop and an annual healthcare budget through AXA.
Aurora is dedicated to building a diverse and inclusive workforce of people who believe in and are passionate about creating a future of solar energy for all. We are an equal opportunity employer, we welcome and consider qualified applicants regardless of gender identity, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences. We encourage you to apply even if you believe that you do not meet all of the above criteria!
Aurora is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.
Senior Account Manager employer: Aurora Solar
Aurora Solar is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation in the renewable energy sector. With a strong commitment to employee growth, we provide comprehensive benefits including flexible paid time off, wellness support, and resources for professional development, all while working from the vibrant city of London. Join us in our mission to make solar energy accessible for all, and be part of a team that values diversity and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Account Manager at Aurora Solar, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Aurora Solar. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Aurora Solar:When writing your cover letter, make sure to tailor your message specifically for Aurora Solar. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Aurora Solar
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Aurora Solar that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Aurora Solar that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Aurora Solar’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
