At a Glance
- Tasks: Provide desk-side and remote IT support while troubleshooting hardware issues.
- Company: Join Aurora Energy Research, a dynamic company in the energy sector.
- Benefits: Enjoy private medical insurance and a cycle-to-work scheme.
- Other info: Be part of a supportive team in a vibrant office environment.
- Why this job: Make a difference by ensuring smooth IT operations and building strong relationships.
- Qualifications: Experience with Windows environments and Microsoft 365, plus great communication skills.
The predicted salary is between 30000 - 40000 € per year.
Aurora Energy Research is looking for a Site IT Support Technician to provide desk-side and remote support in our Oxford office. You will ensure our IT systems run smoothly and develop strong relations with stakeholders. The role involves troubleshooting hardware and managing onboarding processes.
Applicants should have experience with Windows environments, Microsoft 365 administration, and strong communication skills.
Benefits include private medical insurance and cycle-to-work scheme.
Oxford IT Support Technician – On‑Site & User‑Focused employer: Aurora Energy Research
Aurora Energy Research is an exceptional employer, offering a collaborative work culture in the heart of Oxford where innovation thrives. With a focus on employee growth, we provide opportunities for professional development alongside benefits such as private medical insurance and a cycle-to-work scheme, ensuring our team members are well-supported both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Oxford IT Support Technician – On‑Site & User‑Focused
✨Tip Number 1
Network like a pro! Reach out to current employees at Aurora Energy Research on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare for hands-on troubleshooting scenarios that might come up during interviews. We want to see how you tackle real-world IT issues, so practice makes perfect!
✨Tip Number 3
Be ready to chat about your experience with Windows and Microsoft 365. We love candidates who can share specific examples of how they've used these tools to solve problems or improve processes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to make a difference in our team.
We think you need these skills to ace Oxford IT Support Technician – On‑Site & User‑Focused
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Windows environments and Microsoft 365 administration. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or tasks you've tackled.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the IT Support Technician role at Aurora Energy Research. We love seeing genuine enthusiasm and how you can contribute to our team.
Show Off Your Communication Skills:Since this role involves strong communication with stakeholders, make sure to demonstrate your ability to convey technical information clearly in your application. We appreciate candidates who can bridge the gap between tech and non-tech folks!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Aurora Energy Research
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows environments and Microsoft 365 administration. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your practical experience and problem-solving skills.
✨Show Off Your Communication Skills
Since the role involves developing strong relationships with stakeholders, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so think of examples where you've successfully communicated complex information.
✨Prepare for Onboarding Questions
As managing onboarding processes is part of the job, be prepared to discuss your approach to helping new users get set up. Think about what steps you would take to ensure a smooth transition for them and how you would address any common issues they might face.
✨Research Aurora Energy Research
Familiarise yourself with Aurora Energy Research and their IT needs. Understanding their business model and how your role fits into their operations will help you tailor your answers and demonstrate your genuine interest in the position.
