At a Glance
- Tasks: Provide desk-side and remote IT support while troubleshooting hardware issues.
- Company: Join Aurora Energy Research, a dynamic company in the energy sector.
- Benefits: Enjoy private medical insurance and a cycle-to-work scheme.
- Other info: Be part of a supportive team in a vibrant office environment.
- Why this job: Make a difference by ensuring smooth IT operations and building strong relationships.
- Qualifications: Experience with Windows environments and Microsoft 365, plus great communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Aurora Energy Research is looking for a Site IT Support Technician to provide desk-side and remote support in our Oxford office. You will ensure our IT systems run smoothly and develop strong relations with stakeholders. The role involves troubleshooting hardware and managing onboarding processes.
Applicants should have experience with:
- Windows environments
- Microsoft 365 administration
- Strong communication skills
Benefits include private medical insurance and cycle-to-work scheme.
Oxford IT Support Technician – On‑Site & User‑Focused employer: Aurora Energy Research
Aurora Energy Research is an exceptional employer, offering a collaborative work culture in the heart of Oxford where innovation thrives. With a focus on employee growth, we provide opportunities for professional development alongside benefits like private medical insurance and a cycle-to-work scheme, ensuring our team members are well-supported both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Oxford IT Support Technician – On‑Site & User‑Focused
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Aurora Energy Research on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Show off your skills! Prepare for potential technical assessments by brushing up on your Windows and Microsoft 365 knowledge. We want to demonstrate our expertise in real-time during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help us articulate our experience and showcase our strong communication skills effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to highlight our relevant experience for the IT Support Technician role.
We think you need these skills to ace Oxford IT Support Technician – On‑Site & User‑Focused
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Windows environments and Microsoft 365 administration. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Site IT Support Technician role. Share specific examples of how you've provided support in the past and how you’ve built strong relationships with stakeholders.
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We want to see that you can communicate effectively right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Aurora Energy Research
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows environments and Microsoft 365 administration. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your practical experience and problem-solving skills.
✨Show Off Your Communication Skills
Since the role involves developing strong relationships with stakeholders, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so think of examples where you've successfully communicated complex information.
✨Prepare for Onboarding Questions
As managing onboarding processes is part of the job, be prepared to discuss your approach to helping new users get set up. Think about what steps you would take to ensure a smooth transition for them and how you would address any common issues they might face.
✨Research Aurora Energy Research
Familiarise yourself with Aurora Energy Research’s mission and values. Understanding their work will help you tailor your answers to align with their goals, and it shows genuine interest in the company, which can set you apart from other candidates.
