At a Glance
- Tasks: Drive product operations and enhance software development for impactful net-zero solutions.
- Company: Join Aurora Software, a leader in sustainable tech innovation.
- Benefits: Enjoy private medical insurance, flexible working, and local discounts.
- Why this job: Be part of a mission to shape the future of energy and sustainability.
- Qualifications: 4+ years in product ops or management, strong analytics skills, and effective communication.
- Other info: Hybrid work model with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Aurora Software is an integrated suite of products helping utilities, funds and governments make key strategic and investment decisions on the journey to net-zero, globally. We are now looking for a high-impact Product Operations (Senior) Associate to accelerate our product development. In the role, you will build the operational backbone for our software products—ensuring roadmap and backlog clarity, turning telemetry into decisions, and orchestrating smooth releases—so teams ship the right things, faster, with evidence.
Key Responsibilities
- Data and insight
- Decide key product metrics to track, and ensure data accuracy to power key product decisions.
- Build and maintain clear product dashboards and surface regular insights and takeaways.
- Roadmap and planning
- Standardise and maintain a single source of truth for product roadmaps and backlogs.
- Work with product managers to establish, deliver and maintain appropriate roadmap and backlog views, tailored to the audience and use case.
- Operate the planning cadence, coordinating the stakeholders and ensuring capacity, dependencies and risks visible.
- Product process ownership
- Help define and own key product processes across product teams; (e.g. how teams interface with one another, the right communication and decision channels), and ensure they are implemented and continuously improved based on feedback and business needs.
- Releases
- Keep a shared release calendar and publish short "what's new" notes.
- Ensure smooth interfaces and information flow between the various teams involved in product releases – including product, customer success and commercial.
- Standardise customer research operations - recruitment, consent, scheduling – and ensure insights are shared and distributed in right contexts for maximum impact.
- Work with the CS team to close the loop with customers on shipped changes; track impact on satisfaction/renewals.
Skills, Knowledge and Expertise
- 4+ years of relevant professional experience, including experience in product ops or product management for B2B SaaS products.
- Strong analytics capabilities (SQL /dbt), experimentation basics, and product sense.
- Systems thinker who designs standards that stick and drives their implementation.
- Effective stakeholder management and cross-functional coordination, with strong communication skills across Product, Engineering, CS, and Sales.
- Delivery-oriented, highly organised, and comfortable coaching teams on process and evidence.
- Experience with specialised product analytics stacks (e.g. Segment/Amplitude/Mixpanel, LaunchDarkly/Optimizely), product management stacks (e.g. Productboard/Jira Product Discovery) and BI (Looker/Mode).
- Familiarity with energy/enterprise SaaS contexts.
What we offer
- Private Medical Insurance
- Parental Support
- Employee Assistance Programme (EAP)
- Local Oxford Discounts
- Cycle-to-work Scheme
- Flu Jabs
At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let's discuss what works for you and AER during the interview process.
The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity.
To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.
Product Operations (Senior) Associate (Oxford based) in London employer: Aurora Energy Research
Contact Detail:
Aurora Energy Research Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Operations (Senior) Associate (Oxford based) in London
✨Tip Number 1
Get to know the company inside out! Research Aurora Software and their products. Understanding their mission towards net-zero will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to product operations. Think about how your experience aligns with their needs, especially around analytics and stakeholder management. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the only way to ensure your application gets seen. Plus, it shows you’re serious about the role and following their process. Let’s get you that interview!
We think you need these skills to ace Product Operations (Senior) Associate (Oxford based) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Operations role. Highlight relevant experience, especially in product ops or management for B2B SaaS products. We want to see how your skills align with what we're looking for!
Craft a Personal Summary: Your personal summary is your chance to shine! Keep it concise and focus on your passion for product operations and how you can contribute to our mission at StudySmarter. Let us know why you're excited about this opportunity!
Show Off Your Analytics Skills: Since strong analytics capabilities are key for this role, don’t forget to mention any experience you have with SQL, product analytics stacks, or BI tools. We love seeing how you can turn data into actionable insights!
Follow Application Guidelines: Remember, we only accept applications through our website. Make sure to include your salary expectations and notice period as requested. Following these guidelines shows us you pay attention to detail—something we value highly!
How to prepare for a job interview at Aurora Energy Research
✨Know Your Metrics
Before the interview, brush up on key product metrics relevant to the role. Be ready to discuss how you would decide which metrics to track and why they matter. This shows you understand the importance of data in driving product decisions.
✨Master the Roadmap
Familiarise yourself with product roadmaps and backlogs. Think about how you would standardise and maintain a single source of truth for these documents. Being able to articulate your approach will demonstrate your organisational skills and strategic thinking.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've effectively managed stakeholders in past roles. Highlight your communication strategies across different teams, especially in product, engineering, and customer success. This will illustrate your ability to coordinate cross-functional efforts.
✨Understand the Release Process
Get a grip on what makes a smooth product release. Be ready to discuss how you would keep a shared release calendar and ensure information flows seamlessly between teams. Showing that you can manage this process will set you apart as a candidate who can drive efficiency.