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- Tasks: Drive product development and streamline operations for impactful software solutions.
- Company: Join a forward-thinking company focused on net-zero solutions.
- Benefits: Enjoy private medical insurance, flexible working, and local discounts.
- Why this job: Be part of a team making a real difference in the energy sector.
- Qualifications: 4+ years in product ops or management, strong analytics skills required.
- Other info: Hybrid work model with great career growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Aurora Software is an integrated suite of products helping utilities, funds and governments make key strategic and investment decisions on the journey to net-zero, globally. We are now looking for a high-impact Product Operations (Senior) Associate to accelerate our product development. In the role, you will build the operational backbone for our software products—ensuring roadmap and backlog clarity, turning telemetry into decisions, and orchestrating smooth releases—so teams ship the right things, faster, with evidence.
Key Responsibilities
- Data and insight: Decide key product metrics to track, and ensure data accuracy to power key product decisions. Build and maintain clear product dashboards and surface regular insights and takeaways.
- Roadmap and planning: Standardise and maintain a single source of truth for product roadmaps and backlogs. Work with product managers to establish, deliver and maintain appropriate roadmap and backlog views, tailored to the audience and use case. Operate the planning cadence, coordinating the stakeholders and ensuring capacity, dependencies and risks visible.
- Product process ownership: Help define and own key product processes across product teams; (e.g. how teams interface with one another, the right communication and decision channels), and ensure they are implemented and continuously improved based on feedback and business needs.
- Releases: Keep a shared release calendar and publish short “what’s new” notes. Ensure smooth interfaces and information flow between the various teams involved in product releases – including product, customer success and commercial. Standardise customer research operations - recruitment, consent, scheduling – and ensure insights are shared and distributed in right contexts for maximum impact. Work with the CS team to close the loop with customers on shipped changes; track impact on satisfaction/renewals.
Skills, Knowledge and Expertise
- Required attributes: 4+ years of relevant professional experience, including experience in product ops or product management for B2B SaaS products. Strong analytics capabilities (SQL /dbt), experimentation basics, and product sense. Systems thinker who designs standards that stick and drives their implementation. Effective stakeholder management and cross-functional coordination, with strong communication skills across Product, Engineering, CS, and Sales. Delivery-oriented, highly organised, and comfortable coaching teams on process and evidence. Experience with specialised product analytics stacks (e.g. Segment/Amplitude/Mixpanel, LaunchDarkly/Optimizely), product management stacks (e.g. Productboard/Jira Product Discovery) and BI (Looker/Mode). Familiarity with energy/enterprise SaaS contexts.
What we offer:
- Private Medical Insurance
- Parental Support
- Employee Assistance Programme (EAP)
- Local Oxford Discounts
- Cycle-to-work Scheme
- Flu Jabs
At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let’s discuss what works for you and AER during the interview process.
The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity.
To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.
Product Operations (Senior) Associate (Oxford based) in England employer: Aurora Energy Research
Contact Detail:
Aurora Energy Research Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Operations (Senior) Associate (Oxford based) in England
✨Tip Number 1
Get to know the company inside out! Research Aurora Software's products and their impact on net-zero initiatives. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give us insights into the company culture and potentially get your foot in the door.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the key responsibilities listed in the job description. We want to hear how you’ve tackled similar challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the only way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Aurora Software.
We think you need these skills to ace Product Operations (Senior) Associate (Oxford based) in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Operations role. Highlight relevant experience, especially in product ops or management for B2B SaaS products. We want to see how your skills align with what we’re looking for!
Craft a Personal Summary: Your personal summary is your chance to shine! Keep it concise but impactful. Share why you’re passionate about product operations and how you can contribute to our mission at Aurora Software.
Showcase Your Skills: Don’t forget to showcase your analytical skills and familiarity with tools like SQL, Jira, and product analytics stacks. We love seeing candidates who can demonstrate their technical prowess and systems thinking!
Follow Application Guidelines: Remember, we only accept applications through our website. Make sure to include your salary expectations and notice period as requested. Following these guidelines shows us you pay attention to detail!
How to prepare for a job interview at Aurora Energy Research
✨Know Your Metrics
Before the interview, brush up on key product metrics relevant to the role. Be ready to discuss how you would decide which metrics to track and why they matter. This shows you understand the importance of data in driving product decisions.
✨Master the Roadmap
Familiarise yourself with product roadmaps and backlogs. Think about how you would standardise these for different audiences. During the interview, share your ideas on maintaining clarity and visibility across teams—this will demonstrate your organisational skills.
✨Showcase Your Process Ownership
Prepare examples of how you've defined and owned product processes in previous roles. Be ready to discuss how you’ve improved these processes based on feedback. This will highlight your ability to drive continuous improvement and collaboration.
✨Communicate Effectively
Practice articulating your thoughts clearly, especially when discussing cross-functional coordination. Highlight your experience in managing stakeholders and ensuring smooth communication between teams. Strong communication is key in this role, so make it shine!
