At a Glance
- Tasks: Drive product operations and enhance software development for a sustainable future.
- Company: Join a forward-thinking company dedicated to net-zero solutions.
- Benefits: Enjoy private medical insurance, flexible working, and local discounts.
- Why this job: Make a real impact in the energy sector while developing your skills.
- Qualifications: 4+ years in product ops or management, strong analytical skills required.
- Other info: Hybrid work model with opportunities for career growth.
The predicted salary is between 42000 - 84000 ÂŁ per year.
Aurora Software is an integrated suite of products helping utilities, funds and governments make key strategic and investment decisions on the journey to net-zero, globally. We are now looking for a high-impact Product Operations (Senior) Associate to accelerate our product development. In the role, you will build the operational backbone for our software products—ensuring roadmap and backlog clarity, turning telemetry into decisions, and orchestrating smooth releases—so teams ship the right things, faster, with evidence.
Key Responsibilities
- Data and insight
- Decide key product metrics to track, and ensure data accuracy to power key product decisions.
- Build and maintain clear product dashboards and surface regular insights and takeaways.
- Roadmap and planning
- Standardise and maintain a single source of truth for product roadmaps and backlogs.
- Work with product managers to establish, deliver and maintain appropriate roadmap and backlog views, tailored to the audience and use case.
- Operate the planning cadence, coordinating the stakeholders and ensuring capacity, dependencies and risks visible.
- Product process ownership
- Help define and own key product processes across product teams; (e.g. how teams interface with one another, the right communication and decision channels), and ensure they are implemented and continuously improved based on feedback and business needs.
- Releases
- Keep a shared release calendar and publish short “what’s new” notes.
- Ensure smooth interfaces and information flow between the various teams involved in product releases – including product, customer success and commercial.
- Customer voice
- Standardise customer research operations - recruitment, consent, scheduling – and ensure insights are shared and distributed in right contexts for maximum impact.
- Work with the CS team to close the loop with customers on shipped changes; track impact on satisfaction/renewals.
Skills, Knowledge and Expertise
Required attributes:
- 4+ years of relevant professional experience, including experience in product ops or product management for B2B SaaS products.
- Strong analytics capabilities (SQL /dbt), experimentation basics, and product sense.
- Systems thinker who designs standards that stick and drives their implementation.
- Effective stakeholder management and cross-functional coordination, with strong communication skills across Product, Engineering, CS, and Sales.
- Delivery-oriented, highly organised, and comfortable coaching teams on process and evidence.
Desirable attributes:
- Experience with specialised product analytics stacks (e.g. Segment/Amplitude/Mixpanel, LaunchDarkly/Optimizely), product management stacks (e.g. Productboard/Jira Product Discovery) and BI (Looker/Mode).
- Familiarity with energy/enterprise SaaS contexts.
What we offer
- Private Medical Insurance
- Dental Insurance
- Parental Support
- Salary-Exchange Pension
- Employee Assistance Programme (EAP)
- Local Oxford Discounts
- Cycle-to-work Scheme
- Flu Jabs
At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let’s discuss what works for you and AER during the interview process.
The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity.
To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.
Product Operations (Senior) Associate employer: Aurora Energy Research Limited
Contact Detail:
Aurora Energy Research Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Operations (Senior) Associate
✨Tip Number 1
Get to know the company inside out! Research Aurora Software's products and their impact on net-zero initiatives. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the key responsibilities listed in the job description. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the only way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Aurora Software.
We think you need these skills to ace Product Operations (Senior) Associate
Some tips for your application 🫡
Tailor Your Résumé: Make sure your résumé highlights relevant experience in product operations or management, especially in B2B SaaS. We want to see how your skills align with the key responsibilities mentioned in the job description.
Craft a Personal Summary: Your personal summary is your chance to shine! Use it to showcase your passion for product operations and how you can contribute to our mission at Aurora Software. Keep it concise but impactful!
Be Clear About Salary Expectations: When stating your salary expectations, be realistic and do a bit of research on industry standards. This helps us understand your needs and ensures we’re on the same page from the get-go.
Use Our Application Link: Remember, we only accept applications through our website. Make sure to use the provided link to submit your application. This way, we can ensure your application gets the attention it deserves!
How to prepare for a job interview at Aurora Energy Research Limited
✨Know Your Metrics
Before the interview, brush up on key product metrics relevant to B2B SaaS. Be ready to discuss how you would decide which metrics to track and why they matter. This shows you understand the importance of data in driving product decisions.
✨Showcase Your Systems Thinking
Prepare examples that highlight your ability to design and implement effective processes. Think about times when you’ve standardised operations or improved communication between teams. This will demonstrate your systems thinking and operational expertise.
✨Familiarise with Tools
Get comfortable with tools mentioned in the job description, like SQL, Jira, or any analytics stacks. If you have experience with them, be ready to share specific instances where these tools helped you achieve results in product operations.
✨Engage with Customer Insights
Be prepared to discuss how you’ve previously gathered and utilised customer feedback to inform product changes. Highlighting your experience in closing the loop with customers will show that you value their voice and understand its impact on satisfaction and renewals.