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For Companies At a Glance
- Tasks: Drive sales and manage accounts for energy market solutions.
- Company: Join Aurora, a leader in energy transformation and analytics.
- Benefits: Enjoy private medical insurance, flexible working, and local discounts.
- Why this job: Be part of a dynamic team making an impact in the energy sector.
- Qualifications: 2-3 years in account management, strong communication skills required.
- Other info: Opportunities for progression and innovation in a collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
Account Executive
Department: Commercial – Sales & Account Management
Employment Type: Permanent – Full Time
Location: Oxford, UK
Description
Key Responsibilities
- Onboard customers to our services and strategically map out accounts to identify future opportunities.
- Track and improve engagement metrics to enhance client interactions and satisfaction, leveraging growth and developing strategies to enhance account value through cross-selling Aurora\’s full-service portfolio.
- Achieve and exceed net retention targets by fostering growth and addressing client needs effectively.
- Develop a deep understanding of several strategically important accounts by building strong relationships across multiple touchpoints.
- Maintain regular contact with key stakeholders, identify opportunities for growth, and proactively nurture new connections within the organization to enhance collaboration and drive long-term value.
- Drive account value growth by cross-selling and up-selling services and products globally to existing clients.
- Conduct sales demonstrations for our analytics services.
- Provide exemplary customer service, ensuring that deliverables are met and seeking opportunities to maximise engagement at a senior level.
- Process and support advisory opportunities.
- Lead complex negotiations involving multiple stakeholders, ensuring alignment on objectives, managing differing interests, and guiding discussions to secure mutually beneficial agreements.
- Maintain an opportunity pipeline using Salesforce CRM to track and report on opportunities and ongoing account plans.
- Guide new clients through the onboarding process, ensuring a smooth transition and setup.
- Ensure effective delivery of services (e.g., workshops, group meetings) to clients, maintaining high standards and satisfaction.
- Assist with invoicing processes to ensure timely and accurate billing.
- Identify opportunities for upselling additional services and products to existing clients.
- Proactively engage with clients, especially those with low usage metrics specifically pertaining to software services.
- Develop and maintain strong relationships with key clients, addressing their needs and enhancing their experience with our services.
Skills, Knowledge and Expertise
- Demonstrated commercial acumen with a creative and intuitive approach to identifying impactful opportunities.
- Proven track record of managing a portfolio.
- Calm and adaptable in high-pressure and uncertain situations.
- Highly organised, persistent, and diligent.
- Proactive and versatile in adapting to an evolving and fast-moving industry.
- Ability to communicate and collaborate effectively with senior stakeholders.
- Strong commercial mindset with a proven track record in sales and account management.
- Excellent written, verbal, and interpersonal communication skills.
- Proven success in team-oriented environments.
- Passionate and curious about the energy transition.
- Fluent in English; proficiency in other European languages is highly desirable.
- 2–3 years of technical or subscription account management experience.
- Account management, and client relationship experience in energy related industry, subscription sales Account Management and Customer Success.
- Experience with Salesforce or other CRM system.
- Previous professional exposure to energy economics, power markets and power networks.
What we Offer
- Private Medical Insurance
- Dental Insurance
- Parental Support
- Salary-Exchange Pension
- Employee Assistance Programme (EAP)
- Local Oxford Discounts
- Cycle-to-work Scheme
- Flu Jabs
The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity.
To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period.
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Account Executive employer: Aurora Energy Research Limited
Contact Detail:
Aurora Energy Research Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Familiarise yourself with the energy market and current trends. Understanding the nuances of energy transformation will not only help you in interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the energy sector, especially those involved in account management or sales. Attend industry events or webinars to make connections that could lead to valuable insights and potential referrals.
✨Tip Number 3
Brush up on your Salesforce skills, as familiarity with CRM systems is crucial for this role. Consider taking a short online course to enhance your proficiency, which can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed accounts or driven sales growth in previous roles. Highlighting your achievements will showcase your commercial acumen and ability to contribute to our team.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and sales, particularly in the energy sector. Use keywords from the job description to demonstrate your fit for the role.
Craft a Personal Summary: Write a compelling personal summary that showcases your passion for energy transformation and your commercial mindset. Mention specific achievements in previous roles that align with the responsibilities of the Account Executive position.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples of how you've successfully engaged with clients or stakeholders in the past. This could include managing complex negotiations or delivering presentations.
State Salary Expectations Clearly: Be transparent about your salary expectations in your application. Research industry standards to ensure your expectations are realistic and aligned with the role's requirements.
How to prepare for a job interview at Aurora Energy Research Limited
✨Research the Company and Industry
Before your interview, take some time to understand Aurora's role in the energy transformation sector. Familiarise yourself with their services, recent projects, and industry trends. This knowledge will help you demonstrate your enthusiasm and show that you're genuinely interested in the position.
✨Prepare for Client-Facing Scenarios
As an Account Executive, you'll be interacting with various stakeholders. Prepare for role-play scenarios where you might need to handle client objections or negotiate terms. Practising these situations can boost your confidence and showcase your communication skills during the interview.
✨Highlight Your Commercial Acumen
Be ready to discuss specific examples from your past experiences that demonstrate your commercial mindset. Talk about how you've identified opportunities for growth, managed accounts, or successfully upsold services. This will illustrate your ability to contribute to Aurora's goals.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's future plans, team dynamics, or how they measure success in the Account Executive role. This shows your interest in the position and helps you assess if it's the right fit for you.
