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- Tasks: Deliver exceptional customer service and help customers find the right products.
- Company: Join a leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and flexible working hours.
- Other info: Great career development opportunities and a supportive work environment.
- Why this job: Be part of a growing team and make a real impact on customer experiences.
- Qualifications: Experience in customer service or retail sales is a plus.
The predicted salary is between 10 - 12 £ per hour.
Work type: Part time, 16 hours per week
Site: Cheadle, Stanley Green Retail Park
Location: Greater Manchester
Salary: £10.85 - £12.71 per hour
Age 21+ £12.71 per hour
Under 21 £10.85 per hour
Got a knack with customers? Ideally, you already have retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other. You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in retail or elsewhere in the Group.
Responsibilities
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
Benefits
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Customer Sales Advisor employer: Aurizon Holdings Limited
Contact Detail:
Aurizon Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their products and services. This will not only impress them but also help you tailor your answers to show how you can contribute to their success.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and any sales experience you have – they want to see that you can connect with customers.
✨Tip Number 3
Dress to impress! Even if it’s a retail job, looking smart and professional can make a great first impression. It shows you’re serious about the role and respect the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight any experience you have in customer service or retail sales. We want to see how you've wowed customers in the past, so share those stories!
Tailor Your Application: Don’t just send a generic application! Take a moment to tweak your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their skills with what we’re looking for.
Be Yourself: Let your personality shine through in your application. We’re looking for genuine people who can connect with our customers, so don’t be afraid to show us who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and easily. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Aurizon Holdings Limited
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think of examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of great service, which is key for a Customer Sales Advisor.
✨Familiarise Yourself with the Products
Take some time to research the products you'll be selling. Knowing the ins and outs of the items can help you answer questions confidently and demonstrate your enthusiasm for the role. It’s all about impressing them with your product knowledge!
✨Prepare for Common Interview Questions
Anticipate questions like 'How do you handle difficult customers?' or 'Can you give an example of meeting a sales target?'. Practising your responses will help you articulate your thoughts clearly during the interview.
✨Show Your Availability and Flexibility
Since the role requires working on a rota basis, make sure to express your availability during the interview. Highlight your willingness to work weekends and adapt to the needs of the business, as this shows you're committed and ready to jump in.