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- Tasks: Provide first-line support for an Insurance Claims platform and troubleshoot user queries.
- Company: Dynamic technology firm in Essex with a focus on innovation.
- Benefits: Hybrid work environment, great career launchpad, and supportive team culture.
- Why this job: Kickstart your IT career while working with cutting-edge technology in a vibrant setting.
- Qualifications: Excellent communication skills and a strong interest in technology.
- Other info: Perfect for school leavers or recent graduates eager to grow in tech.
The predicted salary is between 30000 - 42000 £ per year.
A dynamic technology firm in Essex is seeking a Product Support Analyst to provide first-line support for an Insurance Claims platform. The successful candidate will have excellent communication skills and a strong interest in technology.
Responsibilities include:
- Troubleshooting user queries
- Maintaining knowledge base documentation
This is an excellent opportunity for a school leaver or recent graduate looking to launch their IT career in a hybrid work environment.
Hybrid Junior Product Support Analyst (Insurance Tech) in Essex employer: Auriol Resource
Contact Detail:
Auriol Resource Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Junior Product Support Analyst (Insurance Tech) in Essex
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former classmates who might have connections in the tech industry. A personal recommendation can go a long way in landing that first interview.
✨Tip Number 2
Prepare for those interviews! Research common questions for Product Support Analyst roles and practice your answers. We can help you with mock interviews to boost your confidence and get you ready to shine.
✨Tip Number 3
Show off your tech skills! If you’ve worked on any relevant projects or have experience with troubleshooting, make sure to highlight that during your conversations. It’s all about demonstrating your passion for technology.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Hybrid Junior Product Support Analyst (Insurance Tech) in Essex
Some tips for your application 🫡
Show Your Passion for Tech: When writing your application, let us know why you're excited about technology and how it relates to the role. We love seeing candidates who are genuinely interested in the field, so share any relevant experiences or projects you've worked on!
Highlight Your Communication Skills: As a Product Support Analyst, you'll need to communicate effectively with users. Make sure to showcase your communication skills in your application. Whether it's through previous jobs, school projects, or even volunteering, give us examples of how you’ve successfully communicated complex ideas.
Tailor Your Application: Don’t just send out the same application everywhere! Take the time to tailor your CV and cover letter to this specific role. Mention the Insurance Claims platform and how your skills can help us provide top-notch support. We appreciate when candidates take the extra step!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!
How to prepare for a job interview at Auriol Resource
✨Know Your Tech
Make sure you brush up on the basics of insurance technology and the specific platform you'll be supporting. Familiarise yourself with common user queries and troubleshooting techniques, as this will show your genuine interest in the role and help you stand out.
✨Communication is Key
Since excellent communication skills are a must, practice explaining technical concepts in simple terms. You might be asked to demonstrate how you'd assist a user with a query, so think about how to convey information clearly and effectively.
✨Show Your Problem-Solving Skills
Prepare for situational questions that assess your problem-solving abilities. Think of examples from your studies or previous experiences where you successfully resolved an issue, and be ready to discuss your thought process during those situations.
✨Engage with the Company Culture
Research the company’s values and culture before the interview. Be prepared to discuss why you want to work there and how you can contribute to their team. Showing enthusiasm for their mission can make a great impression!
