Auriol Resource is seeking a motivated Product Support Analyst to join our Chelmsford-based team. The role focuses on delivering reliable first-line support for our insurance claims platform, handling user queries via phone, email, and ITSM tickets, and ensuring issues are resolved within SLAs.
You’ll learn the low-code platform, assist with onboarding, and escalate complex problems to specialists when needed.
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Junior IT Support Analyst - Hybrid Product Platform in Chelmsford employer: Auriol Resource
As a Systems Administrator in our Hertford office, you will be part of a dynamic and innovative team dedicated to maintaining cutting-edge infrastructure in the retail sector. We pride ourselves on fostering a collaborative work culture that encourages professional growth and development, offering opportunities to tackle exciting technical challenges while ensuring optimal system performance. With a focus on employee well-being and a commitment to excellence, we provide a supportive environment where your contributions are valued and rewarded.
