At a Glance
- Tasks: Ensure safety and security for residents, visitors, and staff during night shifts.
- Company: Auriens Group, a leader in luxury later living with a focus on exceptional service.
- Benefits: Generous leave, life insurance, pension contributions, and wellness perks.
- Other info: Join a passionate team dedicated to creating a safe and welcoming community.
- Why this job: Make a real difference in residents' lives while working in a supportive environment.
- Qualifications: Experience in security or hospitality, SIA licence required, strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
ABOUT AURIENS
Auriens Group is setting the gold standard in later living, no detail is left unconsidered, through exquisitely designed properties, unparalleled services and an exceptional health and wellness offering.
We are always looking for passionate, creative, and dedicated individuals to join our team.
We seek people who think creatively, who value long term relationships and want to be part of building our exciting brand in luxury later living.
ABOUT THE ROLE
The Night Concierge is responsible for ensuring that residents, visitors and staff are given advice and provided with a safe and secure environment in line with legislation and particularly in emergency situations.
This will include communicating with emergency services, protecting people and property, detecting and preventing crime including operating and controlling access control.
You will be welcoming, meeting and greeting residents and visitors entering the building and will ensure the property is secure throughout the night.
They will conduct random and continuous patrols to engage with colleagues in the building, proving a presence and preventing the opportunity for harm.
This role will be supporting vulnerable people to live safer and supported lives in their own homes, you may need to assist with personal care and support them if there is an incident that occurs during your night shift on property.
Key Responsibilities
- Monitor building security, control access, conduct patrols, and respond to emergencies.
- Act as first responder for incidents such as fire alarms, security breaches, falls, or medical emergencies.
- Support vulnerable residents overnight, including assisting with mobility, reassurance, and occasional personal care/incontinence support.
- Operate security systems including CCTV, alarms, access control, and key management.
- Deliver concierge-style services including resident assistance, handling deliveries, newspaper distribution, and responding to requests.
- Maintain accurate incident logs and communicate effectively with emergency services, colleagues, and management.
- Ensure health & safety, infection control, safeguarding, and compliance procedures are followed.
- Ideal Candidate
- Experienced in security, concierge, hospitality, healthcare, or luxury residential environments.
- Holds a valid SIA Door Supervisor licence (required).
- Calm under pressure with strong emergency response and risk assessment skills.
- Excellent communication, customer service, and teamwork abilities.
- IT literate, organised, flexible, and professional.
- First Aid/CPR certification and care experience are advantageous.
- Full UK driving licence.
Benefits
- 23 days annual leave (including Bank Holidays)
- Life Insurance
- 2 paid volunteer days per year
- Tiered Company Pension Contributions starting from 6%
- Medicash
- C2W, Tech Scheme and Gym Flex Discounts
- Electric and Hybrid Car Salary Sacrifice Scheme
- Season Ticket Travel Card
- Employee Assistance Programme (EAP)
- Long Service Awards
- Recommend a Friend bonuses
- Discretionary bonuses
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Night Concierge (Security)
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Night Concierge (Security). Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Auriens. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Night Concierge (Security) candidates.
✨Directly Apply to Auriens
Don’t forget to apply for the Night Concierge (Security) role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Auriens.
We think you need these skills to ace Night Concierge (Security)
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Auriens. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Auriens.
How to prepare for a job interview at Auriens
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Auriens.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Auriens.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Auriens.
