At a Glance
- Tasks: Supervise care assistants and ensure clients receive top-notch personalised care at home.
- Company: Join Draycott Nursing & Care, a leader in compassionate home care services.
- Benefits: Enjoy competitive salary, bonuses, generous leave, and a supportive work environment.
- Other info: Flexible working hours and opportunities for professional growth await you.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: 3 years of care experience and NVQ Level 2 or 3 in Health and Social Care.
The predicted salary is between 36000 - 60000 £ per year.
About Draycott Nursing & Care
We are a recognised market leader in nursing, domiciliary, social and personal care. We pride ourselves on our professional and discreet service with our staff applying our 4 Cs; Compassion, Collaboration, Competence and Commitment.
You will have a chance to work alongside the gold standard in Registered Nurses and Carers. Our daily and live-in care enables our clients to remain in their own home whilst being cared for by professional and highly trained Carers and Registered Nurses.
For over 20 years Draycott Nursing and Care has been recognised by doctors, consultants and clients for exceptionally high professional standards and 24/7 support. Now driving an exciting partnership to provide on-site healthcare within a unique new complex of 5-star luxury London apartments.
About You and the Role
The purpose of this role is to ensure that our Draycott clients and staff receive the highest quality of care, support and guidance. The role is responsible for helping our clients remain safe, comfortable and well cared for in their own homes, while ensuring our staff feel supported, confident and equipped to deliver the highest standards of care.
The Field Care Supervisor will play a key role in ensuring that Draycott’s policies, procedures and standards are consistently delivered across our care services. They will support the delivery of the Draycott 4 C’s – Care, Compassion, Competence and Communication in the everyday practice of our Carers and Nurses.
The ideal candidate will have relevant experience within the domiciliary care sector, either as a Carer, Care Coordinator, Supervisor or in another relevant care or administrative role. Ideally, they will hold an NVQ Level 3 or equivalent qualification in Health & Social Care, although relevant experience will also be considered.
They will be highly organised, reliable and confident in communicating with clients, families and colleagues at all levels. A calm, caring and professional approach is essential, together with the ability to work independently, manage competing priorities and respond effectively to changing client and business needs.
This is a full time 6-month fixed-term contract
Key Duties and Responsibilities
- Support carer-facing activities, including training, competency assessments, supervisions, appraisals, conduct follow-ups and the induction of Carers and Nurses to new care packages.
- Support client-facing activities, including field-based complaints, quality checks, audits, care kit reviews and care plan updates, alongside delegated activities from the clinical team.
- Support the implementation and ongoing monitoring of Quality Improvement Plans, helping to identify areas for improvement and ensuring agreed actions are followed through.
- Coach, support and develop the clinical capability and confidence of field-based staff, helping to maintain high standards of care and professional practice.
- Provide hands-on support for urgent or complex care packages, including mobilisation of new packages and activity required to support client retention and continuity of care.
- Work collaboratively with the wider Clinical, Operations and People & Culture teams to ensure effective communication and a consistent approach to client and carer support.
- Provide cover for key business activities as required, including participation in the out-of-hours On-Call service on a regular rota.
- Promote and uphold Draycott’s values, policies and procedures at all times, ensuring that the quality and safety of client care remains at the centre of all activities.
- Identify and escalate any concerns relating to client wellbeing, safeguarding, quality of care, staff performance or compliance through the appropriate channels.
- Maintain accurate and timely records in line with Draycott’s policies, regulatory requirements and best practice.
- Undertake any other reasonable duties required to support the effective delivery of high-quality care services.
Experience
- Minimum 3 years hands on care experience
- Must hold an NVQ Level 3 (ideally Level 4 in Health and Social Care qualification
- You will also need to hold the on call duty, on rotation with the team
- Whilst predominantly day time work, we do need someone who can be flexible to start early or late or occasionally at the weekend
- In-depth knowledge of care planning
- Experience in care planning and carry out risk assessments
Field Care Supervisor in London employer: auriens
Draycott Nursing & Care is an exceptional employer that prioritises compassionate care and employee well-being. With flexible hours and a supportive work culture, you will have the opportunity to grow professionally while making a meaningful impact in the lives of clients. Join a dedicated team where your contributions are valued and rewarded, all within a nurturing environment in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Field Care Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work at Draycott Nursing & Care. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the 4 Cs: Compassion, Collaboration, Competence, and Commitment. Show us how you embody these values in your previous roles, and you'll stand out!
✨Tip Number 3
Don’t just wait for the perfect job to pop up; be proactive! Keep an eye on our website for new opportunities and apply as soon as they’re posted. The early bird catches the worm, right?
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you fresh in the interviewer’s mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Field Care Supervisor in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Field Care Supervisor role. Highlight your experience in care, especially any supervisory roles, and show how you embody our 4 Cs: Compassion, Collaboration, Competence, and Commitment.
Showcase Your Skills:Don’t just list your qualifications; demonstrate how your skills align with the job description. Talk about your hands-on care experience, your ability to create personalised care plans, and your knack for training and supporting others.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We want to see your personality shine through, so let your passion for care come across!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at auriens
✨Know Your Care Standards
Familiarise yourself with Draycott Nursing & Care's commitment to the 4 Cs: Compassion, Collaboration, Competence, and Commitment. Be ready to discuss how you embody these values in your previous roles and how they can enhance the care provided to clients.
✨Showcase Your Leadership Skills
As a Field Care Supervisor, you'll be leading a team of care assistants. Prepare examples of how you've successfully supervised or trained staff in the past. Highlight your ability to provide guidance and support while maintaining high standards of care.
✨Demonstrate Client-Centred Care
Be prepared to discuss your experience with personalised care planning and risk assessments. Share specific instances where you've developed care plans that reflect clients' needs and preferences, ensuring their dignity and independence.
✨Prepare for Scenario Questions
Expect questions about handling emergencies or complaints. Think of real-life scenarios where you've had to adapt quickly or resolve issues effectively. This will show your problem-solving skills and ability to maintain quality care under pressure.
