At a Glance
- Tasks: Deliver exceptional dining experiences and create a warm atmosphere for residents and guests.
- Company: Auriens Group, setting the gold standard in luxury later living.
- Benefits: Competitive salary, bonuses, pension contributions, and various employee perks.
- Other info: Dynamic role with opportunities for personal growth and meaningful resident interactions.
- Why this job: Join a passionate team and elevate your service skills in a luxury environment.
- Qualifications: 2 years in luxury hospitality, excellent communication, and a passion for service.
The predicted salary is between 20250 - 24750 £ per year.
Our Waiters play an integral role within our Front of House team and are central to delivering an exceptional dining experience for our residents and their guests. This is a wonderful opportunity for the right individual to be part of a truly exciting and unique food and beverage offering.
Working as part of a highly skilled and professional team, our Waiters are responsible for delivering flawless service at every touchpoint. Reporting to and supporting the Restaurant Manager, they contribute to the seamless daily operation of the restaurant, bar, and library spaces.
Key responsibilities include:
- Setting up dining areas
- Confidently taking orders
- Serving residents and guests in line with Auriens’ standards
- Creating a warm and engaging atmosphere
- Upselling
- Handling daily cash and account procedures
As a Waiter at Auriens Chelsea, you will bring a high level of professionalism and a genuine passion for delivering exceptional service. You take pride in consistently providing the highest standards in a personalised and thoughtful manner, ensuring every resident interaction feels warm, attentive, and authentic.
You naturally build meaningful relationships and take the time to understand our residents’ preferences, anticipating their needs and exceeding expectations wherever possible. Enthusiastic and personable, you bring energy, positivity, and a sense of enjoyment to every food and beverage experience.
The ideal candidate will have:
- Experience within a luxury food and beverage environment
- Excellent interpersonal and communication skills
- A high level of motivation and adaptability
- Confidence working in a dynamic setting where flexibility is key
- A collaborative mindset, valuing mutual respect and support
- A proactive and forward-thinking approach
Auriens Group is setting the gold standard in later living, no detail is left unconsidered, through exquisitely designed properties, unparalleled services and an exceptional health and wellness offering. We are always looking for passionate, creative, and dedicated individuals to join our team.
Skills required:
- Excellent Food and Beverage Knowledge
- Passionate about service excellence
- High level of professionalism and integrity
- Attention to detail, strong organisational skills and ability to multitask
- Dynamic and flexible to work across the F&B offerings
- Good communicator and excellent listening skills
- Strong engagement skills to develop meaningful and lasting relationships with the residents and their guests
Qualifications & Experience:
- At least 2 years’ experience in restaurants, luxury hospitality or similar
- Written and verbal proficiency in English
- Good knowledge of Microsoft Office, EPOS, Table Management Systems
Benefits include:
- Tiered Company Pension Contributions starting from 6%
- Life Insurance Cover
- Annual Discretionary Bonuses
- Medicash (Medical Cash Plan)
- Employee Assistance Platform, also offering a range of added benefits
- Various Salary Sacrifice Schemes (C2W, Tech, Home and Car)
- Enhanced Maternity, Adoption and Paternity Pay
- Season Ticket Loan
- Long Service Awards
- Meal on Shift
- Recommend a Friend Bonus
- Dry Cleaning
- 2 paid volunteer leave days per year
Waiter in City of Westminster employer: Auriens Group
Auriens Chelsea and Draycott Nursing & Care is an exceptional employer that values creativity and attention to detail, making it an ideal workplace for a Graphic Designer. With a supportive work culture that encourages collaboration and professional growth, employees benefit from generous annual leave, a comprehensive benefits package, and opportunities to work on high-quality design projects within the luxury hospitality and healthcare sectors. Located in a premium environment, this role offers the chance to contribute to two prestigious brands while enjoying a range of employee perks and a commitment to work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Auriens Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Auriens Group
Don't be shy about reaching out to Auriens Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Auriens Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Auriens Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
