At a Glance
- Tasks: Support daily restaurant operations and lead a passionate F&B team.
- Company: Luxury hospitality venue focused on exceptional dining experiences.
- Benefits: 33 days annual leave, life insurance, bonuses, and various salary sacrifice schemes.
- Other info: Opportunities for personal growth and leadership development in a collaborative environment.
- Why this job: Join a dynamic team and enhance guest experiences in a high-end setting.
- Qualifications: Experience in hospitality management and a passion for food and service.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Restaurant Manager, you will support the Restaurant Manager in overseeing the day-to-day operations across our food and beverage outlets: Culfords Restaurant (including two private dining rooms), the Speakeasy Bar, the Library and In-Apartment Dining. This is a hands-on role that requires leadership by example, a keen eye for detail, and a passion for impeccable service. You will be responsible for supporting a multi-skilled F&B team, ensuring seamless and personalised service delivery, and contributing to the training and development of the team.
A proactive and forward-thinking approach is essential. You will be expected to take initiative in identifying opportunities for service enhancements, ensuring all resident requests and orders are followed up promptly and professionally, and supporting a culture of continuous improvement. You will work closely with the Restaurant Manager and Head Chef to bring to life our unique culinary vision and deliver memorable dining experiences to our Residents and their guests.
We are looking for someone who is enthusiastic, confident, and genuinely passionate about food, wine, and exceptional service. You should thrive in a luxury hospitality environment, have a strong floor presence, and enjoy leading from the front. The ideal candidate will be proactive, detail-oriented, and demonstrate strong initiative. You will anticipate guest needs, follow up thoroughly, and constantly look for ways to enhance the resident experience. You will ideally have experience in a similar role within a high-end restaurant or hotel and be eager to grow your leadership skills within a collaborative and inspiring team.
KEY RESPONSIBILITES
- Support the Restaurant Manager in daily operations and deputise in their absence
- Maintain the highest standards of service across all outlets
- Take initiative to improve the guest experience and resolve service issues swiftly and effectively
- Train and mentor F&B team members, to consistently deliver the highest level of service
- Follow up diligently on all resident requests and in-apartment dining orders to ensure accuracy and satisfaction
- Build meaningful relationships with Residents to understand and anticipate their preferences
- Ensure compliance with Health & Safety and Hygiene regulations
- Assist with rota planning and labour management to optimise staffing levels
- Contribute to stock control, ordering, and supplier liaison
- Drive resident engagement through personalised, thoughtful service
SKILLS
- Leadership & Service Excellence
- Experience supervising or leading a restaurant or F&B team
- Calm, approachable and professional manner
- Natural ability to engage with residents and team members alike
- Proactive and forward-thinking with strong follow-up habits
- Supportive of a strong, team-oriented culture
- Detail-oriented with high standards of presentation and etiquette
Operational Knowledge
- Solid knowledge of food and beverage operations in a high-end setting
- Strong wine knowledge; WSET or sommelier training advantageous
- Familiarity with EPOS and table management systems
- Understanding of latest trends in luxury hospitality
Financial & Administrative
- Understanding of cost control and basic budgeting principles
- Ability to manage stock and ordering processes
- Competent in Microsoft Office and hospitality software systems
QUALIFICATIONS & EXPERIENCE
- Previous experience in a supervisory or assistant manager role in hospitality
- Background in luxury hotels, private members clubs or fine dining preferred
- Hospitality or restaurant management qualification desirable
- Sommelier certification or WSET Level 2+ an advantage
THE BENEFITS
- 33 days Annual Leave
- Life Insurance Cover
- Annual Discretionary Bonus
- Employee Assistance Platform, also offering a range of added benefits
- Various Salary Sacrifice Schemes (C2W, Tech, Home, Car)
- Enhanced Maternity, Adoption and Paternity Pay
- Medicash
- Long Service Awards
- Meal on Shift
- Recommend a Friend
- Dry Cleaning
- 2 Paid Volunteer Leave days per year
Assistant Restaurant Manager employer: Auriens Chelsea
Contact Detail:
Auriens Chelsea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Restaurant Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with residents and what values they promote. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved service in a previous role. Be ready to share these during your interview to demonstrate your proactive approach and ability to enhance guest experiences.
✨Tip Number 3
Don’t just wait for the interview; reach out! Connect with current employees on LinkedIn or through mutual contacts. Ask them about their experiences and any tips they might have. This can give you insider knowledge and make you stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. Make sure to highlight your passion for food and service in your application!
We think you need these skills to ace Assistant Restaurant Manager
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for food, wine, and exceptional service shine through in your application. We want to see that you genuinely care about creating memorable dining experiences!
Tailor Your CV: Make sure your CV highlights relevant experience in high-end restaurants or hotels. We love seeing how your background aligns with our luxury hospitality environment, so don’t hold back!
Be Proactive: In your cover letter, share examples of how you've taken initiative in previous roles. We’re looking for someone who can identify opportunities for service enhancements, so show us what you've got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Auriens Chelsea
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the restaurant's menu and any signature dishes. This shows your genuine interest in the role and helps you discuss how you can enhance the dining experience for residents.
✨Showcase Your Leadership Style
Be prepared to share examples of how you've led a team in the past. Discuss specific situations where you took initiative to resolve issues or improve service. This will demonstrate your proactive approach and ability to lead by example.
✨Anticipate Questions About Guest Experience
Think about how you would handle various guest scenarios. Prepare to discuss how you would ensure seamless service and address any complaints. This will highlight your commitment to exceptional service and your problem-solving skills.
✨Dress to Impress
In the luxury hospitality sector, presentation matters. Dress smartly for your interview to reflect the high standards expected in the role. This not only makes a good impression but also shows that you understand the importance of presentation in the industry.