At a Glance
- Tasks: Manage day-to-day operations of properties and coordinate with tenants, staff, and contractors.
- Company: Aureva Group, a dynamic property and serviced accommodation business in London.
- Benefits: Senior role with real responsibility, growth opportunities, and competitive salary based on experience.
- Other info: Direct contact with senior management and a varied role across multiple sectors.
- Why this job: Join a vibrant team and make a real impact in property management and operations.
- Qualifications: Property management experience, strong organisational skills, and excellent communication abilities.
The predicted salary is between 40000 - 50000 £ per year.
Aureva Group is looking for a senior, highly organised Operations & Administration Manager to help run the day-to-day operations of our London property and serviced accommodation business. This is not a standard property manager role. You will be a key person in the office, helping coordinate properties, admin, staff, contractors, tenants, guests, landlords and agents.
Main responsibilities include:
- Managing residential, co-living and serviced accommodation properties
- Dealing with tenants, guests, landlords, agents, contractors & local councils
- Coordinating maintenance, inspections, check-ins and check-outs
- Handling emails, calls, records, notices, contracts and basic reports
- Keeping property files, certificates and compliance records organised
- Supporting rent schedules, office admin and internal procedures
- Coordinating admin, cleaning and maintenance staff
- Following tasks through properly and solving problems, not just passing them on
We are looking for someone who:
- Has property management experience — essential
- Is organized, practical and confident
- Can manage a busy workload without constant supervision
- Communicates well in written and spoken English
- Is calm under pressure and good with people
- Can use Microsoft Office or spreadsheets
- Is happy to learn property management and booking systems
Experience with HMOs, company lets, Airbnb, Booking.com, property compliance or tenancy admin would be a strong advantage. Fluent English is essential. Another European language would be beneficial.
What we offer:
- A senior position with real responsibility
- A varied role across property, hospitality, admin and operations
- Growth and progression as the company expands
- Direct contact with senior management
- Salary based on experience and responsibility level
To apply, please send your CV with a short introduction covering:
- Your property management or admin experience
- The size/type of portfolio you have managed
- Your experience with tenants, landlords, guests, contractors and council
- Your notice period and salary expectations
Subject line: Application – Operations & Administration Manager
StudySmarter Expert Advice🤫
We think this is how you could land Manager Operations Administration in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Aureva Group.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Aureva Group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Aureva Group's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Manager Operations Administration in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Manager Operations Administration role at Aureva Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Aureva Group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Aureva Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Aureva Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Aureva Group.
