Claims Quality Assurance Officer in Scotland

Aureos are seeking a Quality Assurance Manager to join our infrastructure division based all over the UK. Please note that this is a UK wide role and the successful candidate will be required to travel all over the UK.

Provide direction and advice to staff at all Senior Management levels by being the subject expert on quality management and continual improvement. Report quality matters to Senior Management systematically using visual dashboards and images. Monitor quality and business performance to then identify solutions to improve and deliver continual improvement. Share best practice with peers, other projects and areas of the business. Monitor and report upon any Key Performance Indicators (internal and external). Monitor and work with the Information Managers to ensure alignment of quality processes with digital tools. Support the development of digital tools and CDE type platforms to improve data reporting on all matters within the quality system. Promoting continual improvement, capturing project achievements and Lessons Learned. Monitor and work with Document Controllers to ensure control of all quality related records. Build and maintain effective relationships with internal stakeholders, clients, suppliers, and regulatory bodies. Schedule and undertake quality audits aligned to the audit programme. Support the Business Development Teams with regard to tendering and bid submissions. Lead new business initiatives and projects, review and communicate the impact on Quality activities.

Quality - Project Level

Train staff in the application of the BMS via classroom, online and/or virtual training sessions. Provide instruction and direction to all staff on all matters related to the production of quality products and services and the application of Aureos processes and procedures. Ensuring compliance of the Project Teams with the BMS. Support the Operations Teams by monitoring and reporting on:

• the use of an on-site quality observation system.
• the raising of Defects as required by the contract.
• the management of materials sampling and testing.
• the collation of the Site Quality Records.

Produce and maintain an audit schedule for the BU on a risk-based profile meeting the requirements of the ISO standards and the business via early engagement with the Operational Teams. Monitoring the effective closure of non-conformances. Support Onboarding team in undertaking supplier and sub-contractor assessments. As required, undertake supplier or sub-contract audits at the supplier or sub-contractor’s premises or on site. Agree and implement corrective action to remedy any immediate ambiguities to prevent recurrence. Responsibility for Company preparations for annual audits and Quality Assurance, maintaining certification to ISO 9001, ISO 14001, ISO 45001, ISO 45003 the Head of HSQEW&S Support. Management of LUS and Management Reviews for all BU’s. Management of NCR close out process with operations. Management of the Legal Compliance and standards update Meetings.

Qualifications and Training

• Member of the Chartered Quality Institute.
• A valid UK driving licence.
• A record of success in managing quality and business improvement in construction.
• Expert in the field of Quality Management and Continual Improvement.
• Be a competent auditor and know how to manage a programme of quality audits to effect improvement.
• Report writing.
• Willingness to travel.
• Building relationships.
• NEBOSH General Certificate.
• PTS.
• CSCS.
• Willing to work away from home.

25 days Holiday with the option to buy more, Pension, Cycle to work scheme, Free parking, Health & wellbeing programme, On-site parking, Private medical insurance, Referral Scheme.

Aureos are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.