At a Glance
- Tasks: Keep our care home clean and welcoming for residents and visitors.
- Company: Join Aurem Care, a top-rated care home group committed to outstanding support.
- Benefits: Earn £12.71 per hour, enjoy 28 days leave, and access training opportunities.
- Other info: Flexible hours, inclusive workplace, and potential for career growth.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Previous cleaning experience and a caring attitude towards older people.
The predicted salary is between 12.71 - 12.71 £ per hour.
Are you looking for a rewarding role where your work has a direct impact on the lives of others? Do you take pride in creating clean, safe, and welcoming environments? At Aurem Care, we're looking for a dedicated Domestic Assistant to join our team and help ensure our residents enjoy a comfortable, hygienic, and homely environment every day.
About The Role
Our Domestic Assistants are essential members of the care home team. You will play a key role in maintaining the highest standards of cleanliness and infection control throughout the home, helping to create a safe and pleasant environment for residents, visitors, and colleagues.
Key Responsibilities
- Carry out all cleaning duties as directed by the Head Housekeeper.
- Maintain high standards of cleanliness throughout the home.
- Ensure all cleaning equipment is used safely and stored correctly.
- Follow all infection prevention and control procedures.
- Adhere to COSHH regulations and safe working practices.
- Use Personal Protective Equipment (PPE) appropriately at all times.
- Respect the privacy, dignity, and individual needs of residents.
- Re-stock cleaning trolleys and maintain clean, organised storage areas.
- Support the wider housekeeping team with additional duties as required.
About You
- Have previous housekeeping or cleaning experience.
- Be reliable, hardworking, and take pride in your work.
- Be able to work independently as well as part of a team.
- Have good communication and organisational skills.
- Be able to prioritise tasks effectively and work efficiently.
- Demonstrate a caring and respectful approach towards older people.
Working Hours
Bank contract, offering flexible working hours: Weekdays/Weekends
Benefits
- £12.71 per hour
- 28 days annual leave including bank holidays (pro rata for part-time contracts)
- Life insurance
- Free DBS check (subject to T&Cs)
- Free on-site parking
- Company pension scheme
- Comprehensive induction and ongoing training
- Access to our e-learning platform, Hippo
- Fully funded apprenticeship opportunities
- Annual salary review
- Refer-a-Friend Scheme – earn up to £750 per successful referral (T&Cs apply)
- A supportive and inclusive workplace where people are valued and empowered
Important Note
Aurem Care is not a sponsoring organisation. All applicants must already possess the right to work in the UK or be able to secure it independently.
Why Join Aurem Care?
Aurem Care is proud to have been recognised with the prestigious Top 20 Care Home Group award by carehome.co.uk, reflecting our commitment to delivering outstanding care and support across our homes. We believe our care homes should be happy homes, where residents feel safe, respected, and valued, and where colleagues enjoy being part of a supportive and rewarding team.
Our Values Guide Everything We Do
Diversity | Integrity | Fun | Committed | Connecting
If these values resonate with you and you're ready to make a difference then apply now and become a vital part of the Aurem Care family!
Domestic Assistant (Bank) in Guisborough employer: AUREM Care
At Aurem Care, we pride ourselves on being an exceptional employer, offering a supportive and inclusive workplace where our Domestic Assistants can thrive. With flexible working hours, competitive pay, and a commitment to employee growth through comprehensive training and apprenticeship opportunities, we ensure that our team members feel valued and empowered. Join us in creating a safe and welcoming environment for our residents while enjoying the benefits of a rewarding career in the heart of Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Domestic Assistant (Bank) in Guisborough
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like AUREM Care and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at AUREM Care and let us see your personality shine through!
We think you need these skills to ace Domestic Assistant (Bank) in Guisborough
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and AUREM Care.
Get Familiar with Our Brand:Before applying, take some time to learn about AUREM Care and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at AUREM Care
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress AUREM Care.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which AUREM Care will surely appreciate.
