At a Glance
- Tasks: Manage credit control processes and support billing for our compassionate care services.
- Company: Join Aurem Care, a top-rated care provider dedicated to excellence.
- Benefits: Competitive salary, 25 days leave, life insurance, and same-day pay options.
- Other info: Dynamic team environment with potential for permanent role and career growth.
- Why this job: Make a real difference in residents' lives while developing your finance skills.
- Qualifications: Experience in credit control or financial admin; empathy and communication skills are key.
The predicted salary is between 24000 - 32000 € per year.
We are a dedicated and compassionate care provider committed to delivering exceptional support to our residents and their families. As our organisation continues to grow, we are looking for a skilled and empathetic Credit Controller to join our Finance Team and support the smooth running of billing and collections processes.
What You’ll Be Doing
- Managing the full credit control process for resident fees
- Chasing outstanding payments with families, Local Authorities and NHS funders
- Issuing statements, reconciling accounts, and resolving billing queries
- Supporting the monthly invoicing process and maintaining accurate financial records
- Providing aged debt reports and updates to the Finance Manager
- Ensuring compliance with GDPR and company policies
- Working sensitively and professionally with residents’ families regarding fee queries
About You
- Experienced in credit control or financial administration (care home/healthcare experience is a bonus)
- A strong communicator who can handle sensitive conversations with empathy
- Highly organised with great attention to detail
- Able to build positive relationships with families, colleagues, and external agencies
- Professional, discreet, and aligned with our values
What can we offer you in return, for your hard work and commitment?
- Interim role based on 2-6 months and possible permanent position for the right candidate
- 40 hours per week
- Salary: £30,000 - £40,000 (dependent on skills and experience)
- Office based in Reading RG1 4RU
- 25 Days Annual Leave plus bank holidays (pro rata for part time)
- Life insurance
- Free DBS (T & C’s apply)
- Company pension
- Wagestream – Same-day pay
- Our employee assist programme – healthcare and mental health support
- Free in house training via our elearning platform, in addition to our fully funded apprenticeship courses
- Yearly salary review
- Being part of an organisation where empowering and valuing our people is fundamental to everything we do
Why join us?
Aurem Care have been awarded the prestigious ‘Top 20 Care Home’ accolade by carehome.co.uk, celebrating our commitment to excellence in care across the UK. Our homes are all about people caring about people; we believe our care homes should be happy homes for loved ones. Our team plays an important role in our homes, to ensure that our values are lived and embraced every day: Diversity, Integrity, Fun, Committed and Connecting. If these are values that resonate with you and you’re looking for a rewarding job in making a real difference to the lives of our amazing residents, then we want to hear from you now!
Credit Controller (Interim role) in Reading employer: Aurem Care Shared Services Limited
Aurem Care is an exceptional employer that prioritises the well-being of both its residents and employees. With a strong commitment to professional development, our team members benefit from free in-house training, a supportive work culture, and opportunities for career progression within a compassionate environment. Located in Reading, we offer competitive salaries, generous annual leave, and a focus on employee empowerment, making it a fulfilling place to work for those dedicated to making a positive impact in the care sector.
Contact Detail:
Aurem Care Shared Services Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller (Interim role) in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and care sectors. Let them know you're on the lookout for a Credit Controller role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control and financial administration. Think about how you can showcase your empathy and communication skills, especially when discussing sensitive topics with families.
✨Tip Number 3
Don’t forget to research the company culture! Understanding Aurem Care’s values will help you align your answers during interviews and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our compassionate team and making a difference in residents' lives.
We think you need these skills to ace Credit Controller (Interim role) in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your credit control experience and any relevant healthcare background to show us you’re the right fit for our Finance Team.
Craft a Personal Cover Letter:Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've handled sensitive conversations or resolved billing queries in the past, so we can see your empathy and communication skills in action.
Be Professional Yet Approachable:While we want to see your professional side, don’t be afraid to let your personality shine through. We value candidates who can build positive relationships, so a friendly tone can go a long way in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our caring team!
How to prepare for a job interview at Aurem Care Shared Services Limited
✨Know Your Numbers
Before the interview, brush up on your credit control knowledge. Be ready to discuss specific metrics you've managed in previous roles, like debt recovery rates or outstanding payment percentages. This shows you’re not just familiar with the process but have a proven track record.
✨Empathy is Key
Since this role involves sensitive conversations with families, think of examples where you've handled difficult discussions with empathy. Prepare to share how you’ve resolved conflicts or eased concerns, as this will highlight your ability to connect with people.
✨Be Organised
Demonstrate your organisational skills by discussing how you manage multiple accounts and deadlines. Bring along examples of reports or systems you've used to keep track of payments and billing queries, as this will show you can handle the demands of the role.
✨Align with Their Values
Familiarise yourself with the company’s values like diversity, integrity, and commitment. During the interview, weave these values into your responses, showing that you not only understand their mission but are also a great cultural fit for the team.
