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For Companies At a Glance
- Tasks: Manage credit control for resident fees and resolve billing queries with empathy.
- Company: Aurem Care, a compassionate care provider dedicated to exceptional support.
- Benefits: Competitive salary, 25 days annual leave, life insurance, and free training.
- Why this job: Make a real difference in residents' lives while developing your financial skills.
- Qualifications: Experience in credit control or financial admin; strong communication skills required.
- Other info: Join a top-rated care home with opportunities for career growth and personal development.
The predicted salary is between 24000 - 32000 £ per year.
We are a dedicated and compassionate care provider committed to delivering exceptional support to our residents and their families.
What You’ll Be Doing
- Managing the full credit control process for resident fees
- Chasing outstanding payments with families, Local Authorities and NHS funders
- Issuing statements, reconciling accounts, and resolving billing queries
- Supporting the monthly invoicing process and maintaining accurate financial records
- Providing aged debt reports and updates to the Finance Manager
- Ensuring compliance with GDPR and company policies
- Working sensitively and professionally with residents' families regarding fee queries
About You
- Experienced in credit control or financial administration (care home/healthcare experience is a bonus)
- A strong communicator who can handle sensitive conversations with empathy
- Highly organised with great attention to detail
- Able to build positive relationships with families, colleagues, and external agencies
- Professional, discreet, and aligned with our values
What can we offer you
- Interim role based on 2-6 months and possible permanent position for the right candidate
- 40 hours per week
- Salary: £30,000 - £40,000 (dependent on skills and experience)
- Office based in Reading RG1 4RU
- 25 Days Annual Leave plus bank holidays (pro rata for part time)
- Life insurance
- Free DBS (T & C's apply)
- Company pension
- Wagestream - Same-day pay
- Our employee assist programme - healthcare and mental health support
- Free in house training via our e-learning platform, in addition to our fully funded apprenticeship courses
- Yearly salary review
- Being part of an organisation where empowering and valuing our people is fundamental to everything we do
Why join us?
Aurem Care have been awarded the prestigious ‘Top 20 Care Home’ accolade by carehome.co.uk, celebrating our commitment to excellence in care across the UK. Our homes are all about people caring about people; we believe our care homes should be happy homes for loved ones. Our team plays an important role in our homes, to ensure that our values are lived and embraced every day: Diversity, Integrity, Fun, Committed and Connecting. If these are values that resonate with you and you’re looking for a rewarding job in making a real difference to the lives of our amazing residents, then we want to hear from you now!
Credit Controller (Interim role) employer: Aurem Care Shared Services Limited
Contact Detail:
Aurem Care Shared Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller (Interim role)
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Credit Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control and financial administration. Think about how you can showcase your experience in handling sensitive conversations with families, as this is key in our line of work.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for the latest openings at Aurem Care, where we truly value our people and their contributions to making a difference.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Credit Controller (Interim role)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any credit control or financial administration experience, especially in care or healthcare settings, to show us you’re a great fit!
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re passionate about working in a care environment. Share specific examples of how you've handled sensitive conversations or built relationships with families, as this is key for the role.
Showcase Your Organisational Skills: In your application, mention any tools or methods you use to stay organised and detail-oriented. We love candidates who can manage multiple tasks while keeping everything in check, so let us know how you do it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Aurem Care Shared Services Limited
✨Know Your Numbers
Before the interview, brush up on your credit control knowledge. Be ready to discuss specific processes you've managed, like chasing payments or reconciling accounts. This shows you’re not just familiar with the role but have hands-on experience.
✨Empathy is Key
Since you'll be dealing with sensitive conversations, think about examples where you've handled tough discussions with empathy. Prepare to share how you’ve built relationships with families and resolved their concerns professionally.
✨Be Organised
Showcase your organisational skills by discussing how you manage multiple tasks, like issuing statements and maintaining financial records. Bring along any tools or methods you use to stay organised, as this will demonstrate your attention to detail.
✨Align with Their Values
Familiarise yourself with Aurem Care's values: Diversity, Integrity, Fun, Committed, and Connecting. Think of ways you embody these values in your work and be ready to discuss them during the interview. This will help you connect with the team on a deeper level.
