The Clinical Secretary provides efficient administrative support to clinicians within a busy referral hospital for cats and dogs, ensuring the accurate and timely management of correspondence, patient records and test results. The role requires strong organisation skills, attention to detail and collaborative working to support clinicians and maintain continuity of service within a small team.
Professional Responsibilities:
- Typing and formatting of clinician correspondence (including, but not limited to, treatment summaries, reports and referral letters) to ensure that routine letters are distributed efficiently within a three-day period.
- Ensure accuracy through proof-reading with a high level of attention to detail.
- Ensure all test results are logged and uploaded to the patient management system and reported by the relevant clinician in a timely fashion.
- Maintain accurate record of cases to be reported by individual clinicians.
- Provide support to the senior clinicians as requested (this could be in the form of researching/arranging travel, supporting research and arranging meetings as requested.)
- Attend meetings within the hospital, take and transcribe accurate minutes and distribute as required.
- Maintain office supplies by checking stock, anticipating needs, placing and expediting orders.
- Keep office equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies.
- Be an effective member of the hospital team, supporting colleagues and teams as required.
- Provide cover for team members as required during periods of absence.
- Maintain accurate and up to date cloud-based files and patient records.
- Work in accordance with the AURA protocols and policies.
- Ensure that all responsibilities to staff and other hospital visitors under the Health and Safety at Work Act are met.
- Update job knowledge by participating in educational opportunities; reading professional publications.
- Undertake such other duties as may reasonably be required.
30 days inclusive of bank holidays (pro-rated). Employee Benefits include: Workplace pension scheme, Death in service scheme, Free parking and Weekly fresh fruit delivery.
Wellness program includes: On-line GP access, Unlimited mental health counselling, Savings and Discounts via BenefitHub, Employee Assistance Programme, healthcare benefits and annual flu jab.
Equality Diversity & Inclusion (EDI) Statement
At AURA, we believe in the power of diversity and inclusion to drive innovation and excellence. We are committed to building a workforce that embraces the world we live in. We provide equal opportunities for all applicants and employees, ensuring fair and unbiased recruitment processes and encouraging an inclusive work environment.
Hours
24 hours per week (flexible on days worked)
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Clinical Secretary (Part-Time) employer: AURA Veterinary Ltd
AURA Veterinary Ltd is an exceptional employer located in Guildford, offering a dynamic work culture that prioritises both professional growth and compassionate animal care. With a strong emphasis on mentorship and high standards of veterinary services, employees benefit from ongoing development opportunities in a supportive environment that values teamwork and excellence in patient care.
