At a Glance
- Tasks: Be the friendly face of AURA, welcoming clients and ensuring smooth operations.
- Company: Join a leading veterinary centre known for excellence in animal care.
- Benefits: Enjoy competitive pay, free parking, fresh fruit deliveries, and an employee assistance programme.
- Other info: Flexible part-time hours with opportunities for growth in a diverse and inclusive environment.
- Why this job: Make a difference in the lives of pets and their owners while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 9.9 - 12.1 £ per hour.
AURA Veterinary is a world-renowned centre for excellence in oncology, soft tissue surgery, internal medicine and interventional radiology based in Guildford. Our focus is on delivering the best possible outcomes for the dogs and cats who are referred to us for treatment. We offer secondary and tertiary-level clinical expertise and exceptional animal care, rooted in a commitment to uphold the highest standards in veterinary science.
The facilities at AURA are state-of-the-art and include:
- Four operating theatres
- 160 slice CT scanner with Injector pump
- C-arm fluoroscopy unit
- Cell-salvage auto-transfusion unit
- Intra-operative imaging with Near-InfraRed Fluorescence (NIRF)
- Interventional Radiology suite
- Minimally invasive surgical equipment
- Cystoscopy/endoscopy/bronchoscopy
- Two chemotherapy rooms plus hood room
- Contrast-enhanced ultrasonography (CEUS)
- Digital radiography
- Full in-house laboratory
You will report to the Front of House Supervisor and work collaboratively with other team members, clients and colleagues to meet the needs of patients and their owners, improving the service delivery and patient journey.
Rota: 16 hours per week (4 hours each on Thursday and Friday between 4pm to 8pm & Saturday from 9am to 5pm)
Annual leave: 18 days including bank holidays (FTE 30 days) increasing to 20 days (FTE 33 days) after 3 years continued service
Employee benefits:
- Employee Assistance Programme
- Death in Service
- Free Parking
- Weekly fresh fruit delivery
Equality Diversity & Inclusion (EDI) Statement: At AURA, we believe in the power of diversity and inclusion to drive innovation and excellence. We are committed to building a workforce that embraces the world we live in. We provide equal opportunities for all applicants and employees, ensuring fair and unbiased recruitment processes and encouraging an inclusive work environment.
Job overview: Part-Time, Permanent (16 hours per week)
Front of House I Receptionist I Part-Time in Guildford employer: AURA Veterinary Ltd
AURA Veterinary is an exceptional employer, offering a dynamic work environment in Guildford that prioritises both professional development and employee well-being. With state-of-the-art facilities and a commitment to high standards of veterinary care, employees benefit from extensive training opportunities, a supportive team culture, and a comprehensive benefits package including CPD support, private medical insurance, and wellness programmes. Join us to make a meaningful impact in the field of veterinary oncology while enjoying a fulfilling work-life balance.
