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- Tasks: Lead and supervise field teams to ensure top-notch energy efficiency installations.
- Company: Join Aura Retrofit, a leader in energy efficiency and sustainability.
- Benefits: Enjoy competitive salary, training opportunities, and 25 days annual leave.
- Other info: Dynamic work environment with excellent career growth and skill development opportunities.
- Why this job: Make a real difference in reducing carbon emissions and eradicating fuel poverty.
- Qualifications: Experience in supervising teams and strong technical knowledge of heating systems required.
The predicted salary is between 35000 - 45000 £ per year.
Aura Retrofit is one of the leading energy efficiency and retrofit installers in the South of England. Our mission is to eradicate fuel poverty and reduce carbon emissions from UK homes. We deliver the full range of domestic energy efficiency measures (heat pumps, solar PV, insulation, boilers), with ambitious plans for growth. We are seeking an experienced and driven Field Supervisor to lead and oversee field-based installation teams across multiple domestic sites. This role is critical in ensuring that all works are delivered safely, compliantly, and to the highest technical and customer service standards. The successful candidate will bring strong leadership, technical expertise in domestic heating systems, and a passion for quality, safety, and continuous improvement.
KEY RESPONSIBILITIES
- Supervise & manage multiple field-based teams across various domestic sites including heating/electrical/multi-trade
- Conduct site inspections and quality audits
- Monitor vehicle condition and van stock across the field
- Provide on-the-job coaching, training, and development to engineers and installers
- Ensure works are completed efficiently and to required standards, with minimal disruption to customers
- Maintain high levels of customer satisfaction through professional site management
- Manage any complaints to reach a positive outcome with customers
- Promote a strong safety culture across field teams, and ensure compliance with all SHEQ (Safety, Health, Environmental & Quality) policies and procedures
KEY SKILLS AND EXPERIENCE REQUIRED
- Proven experience supervising a field-based team across multiple sites
- Strong leadership and people management skills, including evidence of training, mentoring & development
- Strong abilities to multi-task, organise and prioritise
- Strong problem-solving and decision-making skills
- Excellent communication skills with both colleagues and customers
- Strong understanding of coordination between technical and operational teams
- Excellent attention to detail and documentation standards
- Proven experience in the installation and maintenance of domestic heating systems
- Ability to work independently as well as part of a wider team
Mandatory Qualifications and Certifications
- ACS in a minimum CCN1/CKR1/HTR1/CENWAT1
- Full UK Driving Licence
ADDITIONAL DESIRED EXPERIENCE/SKILLS
- Apprenticeship NVQ / City & Guilds
- G3 unvented hot water qualifications/ Water Regs
- BPEC or equivalent in Heat Pump Design/ Installation
- OFTEC qualifications
- Manufacturers training courses
- Electrical installation and design knowledge, for example 17th/18th edition
BENEFITS
Aura Retrofit is committed to regular training and improvement within our team via our in-house sponsorship programme, allowing team members to add additional trade qualifications to their existing skills. This has included gas engineers to electricians, heat pump installers to qualified gas engineers and electricians to Solar PV specialists. Part of our growth plan is reliant on finding people with an ambition to push their existing skills base.
We also offer:
- Competitive salary
- Additional skills allowances payments based on additional qualifications
- 25 days annual leave, plus bank holidays
- Holiday buy back scheme – up to 5 of your days
- Company pension scheme
- A collaborative and dynamic work environment
- Opportunity to work in a business focused on innovation and sustainability
- Long-term career progression within a rapidly growing organisation
Field Operative Supervisor in Havant employer: Aura Retrofit
Contact Detail:
Aura Retrofit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Operative Supervisor in Havant
✨Tip Number 1
Get to know the company inside out! Research Aura Retrofit's mission and values, especially their focus on energy efficiency and sustainability. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral, which can boost your chances of landing that Field Operative Supervisor role.
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and field supervision. Think about examples from your past experiences that highlight your problem-solving skills and ability to manage teams effectively. We want to see how you can bring your expertise to Aura Retrofit!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Field Operative Supervisor position.
We think you need these skills to ace Field Operative Supervisor in Havant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership and technical expertise in domestic heating systems, as these are key for us at Aura Retrofit.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about energy efficiency and how your background makes you a great fit for the Field Operative Supervisor role. Show us your enthusiasm for quality and safety!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage teams and improve processes. We love seeing how you've made a positive impact in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Aura Retrofit!
How to prepare for a job interview at Aura Retrofit
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around domestic heating systems. Be ready to discuss your experience with installations and how you've supervised teams in the past. This will show that you’re not just a leader but also someone who understands the nitty-gritty of the job.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed field teams before. Think about times when you’ve provided coaching or resolved conflicts. This is your chance to demonstrate your strong leadership and people management skills, which are crucial for this role.
✨Emphasise Safety and Compliance
Since safety is a big deal in this role, be ready to talk about how you promote a strong safety culture. Share any experiences where you ensured compliance with SHEQ policies and how you handled any safety issues on site. This will highlight your commitment to maintaining high standards.
✨Customer Satisfaction is Key
Think of specific instances where you’ve gone above and beyond to ensure customer satisfaction. Whether it’s managing complaints or ensuring minimal disruption during installations, showing that you prioritise the customer experience will set you apart from other candidates.