Director of Software Engineering- J.P. Morgan Personal Investing

About the role:

J.P. Morgan Personal Investing is expanding its offering with a range of investment products, all built on a common Investment Platform.

Job Responsibilities:

• Partner with Product to define and drive the strategy your teams will deliver across multiple time horizon
• Partner with Business, Marketing and Operations stakeholders and other Engineering leaders to translate strategy into requirements, prioritize roadmaps, remove blockers and ensure on-time execution of product features to contribute to the company’s business goals.
• Enable cross-functional alignment within several JPM PI teams through efficient processes, clear communication and effective roadmaps and documentation including decision records.
• Supervise architectural decisions for scalability, reliability, performance and cost efficiency; review and approve major design proposals.
• Promote platform thinking, reuse, and implementation of best practices (e.g., microservices boundaries, data contracts, API standards), while managing technical debt with clear criteria and payoff plans.
• Oversee engineering costs and vendor management in your area, ensuring ROI, compliance and appropriate SLAs.
• Hire, develop and retain top talent, structuring teams for autonomy and clarity. You will own hiring budgets and headcount forecasting in your area.
• Manage, mentor, and grow engineering managers and senior ICs, providing career pathways, constructive feedback, and succession planning.
• Foster a culture of collaboration, accountability, personal growth, continuous improvement and operational excellence.
• Own incident management, on-call strategy and post-incident reviews to improve reliability and reduce toil
• Partner with Risk, Compliance and Controls to prepare for and support internal and external audits and deliver solution in line with the firm’s policies, standards, and regulatory requirements
• Architects and governs agentic AI-enabled engineering workflows (using enterprise-authorized tools within the work environment) to improve delivery speed, code quality, and operational outcomes at scale (e.g., AI-driven PR review assistance, test generation/maintenance, release readiness checks, incident triage and root-cause acceleration), while defining guardrails for validation, security, resiliency, and reuse across teams.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation at scale.

Required Qualifications

• 5+ years of experience as a software engineer plus 10+ years in positions of technical leadership.
• Strong product and business mindset and experience working with high-profile products in the consumer market.
• Exceptional communication and stakeholder management skills across technical and non-technical audiences in complex domains.
• Strong technical background in modern architectures (distributed systems, cloud-native, event-driven architectures), SDLC, and DevOps practices.
• Proven track record leading and scaling agile teams that deliver complex, high-availability systems at pace.
• Excellent coaching, feedback, and conflict-resolution skills.
• Demonstrated experience designing and leading adoption of agentic AI-enabled development practices (using enterprise-authorized tools within the work environment) across teams, including setting standards for human-in-the-loop validation, auditability/traceability of changes, and secure handling of sensitive data.
• Strong understanding of responsible AI use and control expectations in engineering workflows, including security/resiliency implications, data sensitivity, and risk-based governance; ability to influence senior technical leaders on safe scaling patterns and reuse.

Preferred Qualifications

• Experience in Fintech or a similar regulated environment where you were exposed to areas like security, compliance or risk management.
• Experience leading cross-border teams and delivering an international product with different localizations and currencies.
• Experience working with Data systems and data at scale.
• Hands-on familiarity with AWS, JVM, Kafka and/or relational and NoSQL databases.

#ICBCareers #ICBEngineering

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

The Cybersecurity & Technology Controls group at JPMorganChase aligns the firm’s cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group’s number one priority is to enable the business by keeping the firm safe, stable and resilient.

High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.

Behind every investment is a person with ambitions, motivations and values.

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