Global Education Manager

This role supports the Executive Director of Global Education in executing the global education strategy through hands-on delivery, strong cross-regional partnership, and in-person engagement. The position is responsible for ensuring retail and corporate teams are consistently trained on products, services, and brand standards across markets. The Global Education Manager plays a key role in delivering education initiatives, presenting training content across regions, and acting as a central point of connection between global and regional education teams.

Key Responsibilities:

• Partner closely with the Executive Director of Global Education to execute global education initiatives, translating strategy into impactful, on-the-ground training experiences.
• Travel regularly to regional markets to present education programs, support key initiatives, and deliver in-person training sessions for retail and corporate teams.
• Own the organization and upkeep of global education materials, ensuring content remains current, relevant, and accessible for regional teams.
• Lead education-related communications, ensuring messaging is clear, aligned, and effectively supports global and regional education priorities.
• Act as a key partner to regional education teams, providing guidance, structure, and tailored support while ensuring consistency across markets.
• Develop and manage education calendars to support onboarding, product launches, and ongoing training initiatives.
• Provide insights and education solutions that support regional business needs, driving engagement, capability building, and performance.
• Support the day-to-day operations of the global education function, including coordination of initiatives, tracking deliverables, and ensuring timely execution.

Skills & Experience:

• 5+ years of experience in education, training, or learning & development, preferably within a global, retail, or consumer brand environment.
• Proven experience delivering in-person training and presenting to diverse audiences across multiple regions and cultures.
• Strong facilitation and presentation skills, with the ability to engage, influence, and inspire teams at all levels.
• Experience partnering with regional and cross-functional stakeholders to execute global initiatives locally.
• Highly organized with strong project management skills and the ability to manage multiple initiatives simultaneously.
• Excellent written and verbal communication skills, with experience leading education-related communications.
• Comfortable with frequent international travel and adapting training approaches to different regional needs.
• Detail-oriented with a strong sense of ownership and accountability.
• Ability to balance global consistency with regional flexibility.
• Proficient in standard business tools and digital platforms used for education content, communication, and collaboration.