Global Education Manager

This role supports the Executive Director of Global Education in executing the global education strategy through hands‑on delivery, strong cross‑regional partnership, and in‑person engagement. The position is responsible for ensuring retail and corporate teams are consistently trained on products, services, and brand standards across markets. The Global Education Manager plays a key role in delivering education initiatives, presenting training content across regions, and acting as a central point of connection between global and regional education teams.

Key Responsibilities

• Partner closely with the Executive Director of Global Education to execute global education initiatives, translating strategy into impactful, on‑the‑ground training experiences.
• Travel regularly to regional markets to present education programs, support key initiatives, and deliver in‑person training sessions for retail and corporate teams.
• Own the organization and upkeep of global education materials, ensuring content remains current, relevant, and accessible for regional teams.
• Lead education‑related communications, ensuring messaging is clear, aligned, and effectively supports global and regional education priorities.
• Act as a key partner to regional education teams, providing guidance, structure, and tailored support while ensuring consistency across markets.
• Develop and manage education calendars to support onboarding, product launches, and ongoing training initiatives.
• Provide insights and education solutions that support regional business needs, driving engagement, capability building, and performance.
• Support the day‑to‑day operations of the global education function, including coordination of initiatives, tracking deliverables, and ensuring timely execution.

Skills & Experience

• 5+ years of experience in education, training, or learning & development, preferably within a global, retail, or consumer brand environment.
• Proven experience delivering in‑person training and presenting to diverse audiences across multiple regions and cultures.
• Strong facilitation and presentation skills, with the ability to engage, influence, and inspire teams at all levels.
• Experience partnering with regional and cross‑functional stakeholders to execute global initiatives locally.
• Highly organized with strong project management skills and the ability to manage multiple initiatives simultaneously.
• Excellent written and verbal communication skills, with experience leading education‑related communications.
• Comfortable with frequent international travel and adapting training approaches to different regional needs.
• Detail‑oriented with a strong sense of ownership and accountability.
• Ability to balance global consistency with regional flexibility.
• Proficient in standard business tools and digital platforms used for education content, communication, and collaboration.