Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Analyse data to drive product decisions and improve customer experiences.
- Company: Join Zopa, a pioneering bank redefining finance with a people-first approach.
- Benefits: Flexible hybrid work, competitive salary, and opportunities for personal growth.
- Other info: Diverse team culture with excellent career progression opportunities.
- Why this job: Make a real impact in a dynamic fintech environment while developing your analytical skills.
- Qualifications: Strong SQL skills and experience with BI tools; passion for data-driven insights.
The predicted salary is between 40000 - 50000 £ per year.
Overview
Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward.
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.
Role and Tribes
At Zopa, analysts are the people who inspire ideas and strategies to drive our business forward and make our products better for customers. Our analysts are a mix of creative problem solvers and number whizzes with a passion for translating numbers into business opportunities and delivering insights to support decision-making. They are also strong communicators, able to present data clearly to both technical and non-technical stakeholders. Our analysts are embedded in the business and work closely with teams across Product, Engineering and the wider organisation.
We are currently looking for Product Analysts (level 10) to join our UPL, Payments, CRM and Mobile App product tribes. Your role is to be the key person generating the insight that helps us to make data-driven decisions to improve our product.
Tribe Focus Areas
- Unsecured Personal Loans (UPL) Tribe (Established / Optimisation & Growth) - Focused on accelerating growth in a well-established, high-performing product. The role centres on optimising the lending funnel, improving conversion and balancing trade-offs across risk and commercial performance. Best suited to someone commercially minded who enjoys refining mature products, driving incremental gains and working on high-visibility, revenue-critical problems.
- CRM (Evolving / High Impact) - We’re investing in CRM analytics to help us move from campaign-led execution to a more customer-led strategy. With over 1.7 million customers, this role will play a key part in shaping how we target audiences, measure performance, and understand the true value of our communications. You’ll help bring consistency, working across CRM, Product and Marketing to deliver insight that drives better customer outcomes. It’s an opportunity to join at an early stage and have real influence on how this capability evolves. This role will suit someone who enjoys turning data into practical insight, is curious about customer behaviour, and is comfortable working in a fast-paced environment where they can drive real customer impact.
- Mobile App Tribe (Platform Ownership / Growth & Commercial Impact) - The mobile app is how customers experience Zopa, from onboarding to managing their money and discovering new products. This role owns the app as a horizontal platform, while also being accountable for key commercial outcomes such as in-app conversion and product adoption. You’ll define and track metrics, identify opportunities to improve performance, and drive changes that deliver both customer value and measurable business impact. This role will suit someone who enjoys owning metrics end-to-end, balancing customer experience with commercial performance, and working across teams to drive meaningful outcomes.
A day in the life
- Support Product, Engineering and other stakeholders with analysis to inform product decisions
- Work with existing metrics and support improvements to how we measure product performance
- Analyse datasets to identify trends and highlight areas for further investigation
- Break down problems into clear analytical approaches, with guidance where needed
- Support the design and analysis of experiments to test product changes
- Build dashboards and reports to track performance and enable decision-making
- Deliver deep-dives and ad hoc analysis to answer business questions
- Communicate insights clearly to a range of stakeholders
- Contribute to analytical projects, taking ownership of defined pieces of work
About You
- Strong SQL skills and experience working with data
- Experience with BI tools such as Tableau, Looker or Power BI; Python is a bonus
- Experience in a data-led environment such as fintech, banking, consulting or a high-growth start-up
- Strong analytical and problem-solving skills with attention to detail
- Comfortable turning data into clear, actionable insight
- Able to communicate findings clearly to both technical and non-technical audiences
- Willing to ask questions, seek feedback and continuously improve
- Able to work effectively in cross-functional teams
Please note - no candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!
Work Model
At Zopa we value flexible ways of working. This hybrid role requires you to come to our London office 2-3 days a week. You’ll also have the option of working from abroad for up to 120 days a year. But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
Subject to having the right to work in the country of choice
Diversity Statement
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Data Analyst in London employer: Augmentum Fintech
Contact Detail:
Augmentum Fintech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Analyst in London
✨Tip Number 1
Network like a pro! Reach out to current or former Zopa employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by diving deep into Zopa's products and values. Show us that you understand what makes Zopa tick and how you can contribute to moving finance forward. Tailor your examples to highlight your analytical skills and problem-solving abilities.
✨Tip Number 3
Practice your data storytelling! You’ll need to present insights clearly to both technical and non-technical folks. Use mock interviews to refine how you communicate complex data in a simple, engaging way. Remember, it’s all about making those numbers relatable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Zopa family. Let’s make it count together!
We think you need these skills to ace Data Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Data Analyst role at Zopa. Highlight your SQL skills, experience with BI tools, and any relevant data-led environments you've worked in. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how you can contribute to Zopa's mission. Be genuine and let your personality come through – we love seeing the real you!
Showcase Your Analytical Skills: In your application, don’t forget to showcase your analytical and problem-solving skills. Share specific examples of how you've turned data into actionable insights in previous roles. We’re looking for those creative problem solvers who can make an impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Augmentum Fintech
✨Know Your Data Tools
Make sure you're well-versed in SQL and any BI tools like Tableau or Power BI. Brush up on your skills and be ready to discuss how you've used these tools in past projects. Zopa values strong analytical skills, so be prepared to showcase your experience with data.
✨Understand the Product Tribes
Familiarise yourself with the different product tribes at Zopa, such as UPL, CRM, and Mobile App. Each tribe has unique challenges and goals, so think about how your skills can contribute to their success. This shows that you’re not just interested in the role but also in the company’s mission.
✨Communicate Clearly
Practice explaining complex data insights in simple terms. You’ll need to communicate findings to both technical and non-technical stakeholders, so being able to break down your analysis into digestible pieces is key. Consider using examples from your past work to illustrate your points.
✨Ask Insightful Questions
Prepare thoughtful questions about Zopa's approach to data analytics and how they measure success. This not only demonstrates your interest in the role but also gives you a chance to assess if Zopa is the right fit for you. Remember, interviews are a two-way street!