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For Companies At a Glance
- Tasks: Analyse data to drive product decisions and improve customer experiences.
- Company: Join Zopa, a pioneering bank redefining finance with a people-first approach.
- Benefits: Flexible hybrid work, competitive salary, and opportunities for personal growth.
- Other info: Diverse workplace culture with a focus on collaboration and innovation.
- Why this job: Make a real impact in a dynamic fintech environment while developing your analytical skills.
- Qualifications: Strong SQL skills and experience with BI tools; passion for data-driven insights.
The predicted salary is between 50000 - 60000 £ per year.
Overview
Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward.
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.
Role and Tribes
At Zopa, analysts are the people who inspire ideas and strategies to drive our business forward and make our products better for customers. Our analysts are a mix of creative problem solvers and number whizzes with a passion for translating numbers into business opportunities and delivering insights to support decision-making. They are also strong communicators, able to present data clearly to both technical and non-technical stakeholders. Our analysts are embedded in the business and work closely with teams across Product, Engineering and the wider organisation.
We are currently looking for Product Analysts (level 10) to join our UPL, Payments, CRM and Mobile App product tribes. Your role is to be the key person generating the insight that helps us to make data-driven decisions to improve our product.
Tribe Focus Areas
- Unsecured Personal Loans (UPL) Tribe (Established / Optimisation & Growth) - Focused on accelerating growth in a well-established, high-performing product. The role centres on optimising the lending funnel, improving conversion and balancing trade-offs across risk and commercial performance.
- CRM (Evolving / High Impact) - We’re investing in CRM analytics to help us move from campaign-led execution to a more customer-led strategy. This role will play a key part in shaping how we target audiences, measure performance, and understand the true value of our communications.
- Mobile App Tribe (Platform Ownership / Growth & Commercial Impact) - The mobile app is how customers experience Zopa, from onboarding to managing their money and discovering new products. This role owns the app as a horizontal platform, while also being accountable for key commercial outcomes such as in-app conversion and product adoption.
A day in the life
- Support Product, Engineering and other stakeholders with analysis to inform product decisions
- Work with existing metrics and support improvements to how we measure product performance
- Analyse datasets to identify trends and highlight areas for further investigation
- Break down problems into clear analytical approaches, with guidance where needed
- Support the design and analysis of experiments to test product changes
- Build dashboards and reports to track performance and enable decision-making
- Deliver deep-dives and ad hoc analysis to answer business questions
- Communicate insights clearly to a range of stakeholders
- Contribute to analytical projects, taking ownership of defined pieces of work
About You
- Strong SQL skills and experience working with data
- Experience with BI tools such as Tableau, Looker or Power BI; Python is a bonus
- Experience in a data-led environment such as fintech, banking, consulting or a high-growth start-up
- Strong analytical and problem-solving skills with attention to detail
- Comfortable turning data into clear, actionable insight
- Able to communicate findings clearly to both technical and non-technical audiences
- Willing to ask questions, seek feedback and continuously improve
- Able to work effectively in cross-functional teams
Please note - no candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!
Work Model
At Zopa we value flexible ways of working. This hybrid role requires you to come to our London office 2-3 days a week. You’ll also have the option of working from abroad for up to 120 days a year. But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
Diversity Statement
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people.
Data Analyst employer: Augmentum Fintech
Contact Detail:
Augmentum Fintech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Zopa. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Dive deep into Zopa's products and values. Show us how your skills as a Data Analyst can help move finance forward.
✨Tip Number 3
Practice your data storytelling! Be ready to explain complex data insights in a way that even your grandma would understand. Clear communication is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Zopa family.
We think you need these skills to ace Data Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Data Analyst role at Zopa. Highlight your SQL skills, experience with BI tools, and any relevant data-led environments you've worked in. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about working at Zopa and how you can contribute to our mission. Be genuine and let your personality come through – we love seeing the real you!
Showcase Your Analytical Skills: In your application, don’t forget to showcase your analytical and problem-solving skills. Share specific examples of how you've turned data into actionable insights in previous roles. We’re looking for those creative problem solvers who can make an impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll get to explore more about Zopa and what we stand for while you’re at it!
How to prepare for a job interview at Augmentum Fintech
✨Know Your Data Tools
Make sure you're well-versed in SQL and any BI tools like Tableau or Power BI. Brush up on your skills and be ready to discuss how you've used these tools in past projects. Zopa values strong analytical skills, so showcasing your technical expertise will definitely give you an edge.
✨Understand the Business
Familiarise yourself with Zopa's products and their unique approach to finance. Knowing how they operate and what challenges they face will help you tailor your answers and demonstrate your genuine interest in the role. Be prepared to discuss how your insights can drive product improvements.
✨Communicate Clearly
Since you'll be presenting data to both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. Use examples from your previous experience to illustrate how you've effectively communicated insights in the past. This will show that you can bridge the gap between data and decision-making.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and Zopa's future direction. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values. Asking about their approach to data-driven decisions can also highlight your interest in contributing to their mission.