At a Glance
- Tasks: Independently complete drain repairs and provide excellent customer service.
- Company: Join Auger, a top-rated employer in the UK drainage industry.
- Benefits: Competitive salary, health plan, annual leave, and training opportunities.
- Other info: Enjoy a supportive team environment with great career progression.
- Why this job: Make a real difference while building a stable, long-term career.
- Qualifications: Experience in pipework replacement and strong problem-solving skills.
The predicted salary is between 36412 - 40603 £ per year.
We're looking for a Drain Repair Engineer to join the Auger Team, covering Worcester. Our total package is worth £36,412 - £40,603 without overtime.
About Auger
We provide drainage, water mains and subsidence services across the UK, doing 'whatever it takes' for our customers. 95% of our people say they feel valued, and 81% rate us 8+ when asked how likely they are to recommend Auger as a workplace. That's why we're recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers.
Financials
- Starting Salary - £32,381 - £36,353 dependent on experience
- Annual Bonus - approx £2000 - £2500
- 5.5% Pension Contribution - approx £1781 - £1999
Overtime
Optional weekend OT at 1.5x rate eg. 10 days would top up the package to £38,280 - £42,700.
Working Hours
- 42.5hrs per week, Mon-Fri only & NO on-call work
- We pay door-to-door including all driving time
- Go straight to your job from home - you don't have to report to a depot or yard first
- Limited stay-aways, with bonuses/annual leave for more than 3 overnights per quarter
Leave
- 22 Days Annual Leave + 8 Bank Hol
- AL increases to 25 days within 5 years' service
- Enhanced bereavement, sickness and maternity/paternity leave
Benefits
- Health Plan with cashback for many services including dentist, optician & physio for you and your children, as well as access to a 24-Hour GP & gym discounts
- 2 company-wide events per year & regular funded socials in your region
- A focus on training & progression, working with some of the best engineers in the country
- £1000 for successful employee referrals
- Access to discounted Mortgage & Insurance Services
What We Provide
- A choice of our quality uniform range & all PPE
- Your own fully equipped vehicle that isn't shared with others
- Mobile phone
- Fuel and trade cards so you can stock up when you need
- Local storage sites & skips
- A dedicated Field Operations Team to help you with on-site challenges and any kit, equipment, materials, uniform, vehicle or plant requirements
The Role
- Independently completing drain repairs to solve our customer's issue
- Confidently talk our customer through the works, giving them peace of mind
- Communicate proactively with our Field Operations Team at HQ
- Work effectively with other engineers in our team as required
Preferred Experience
- Pipework replacement in excavations up to 2m (including trench shoring ability)
- Re-lining (using air or water) and patch-lining (using a packer)
- Use of CCTV Camera, including recording & labelling
- Use of CAT scanner to identify buried services & trace existing metallic supply
- Reinstatement of surfaces inc. paving slabs, block paving, cold lay tarmac, concrete, etc.
You'll be a great fit for Auger if
- You are great at caring for customers
- You are confident in finding solutions and overcoming unforeseen challenges
- You take pride in the high standard of your work
- You are enthusiastic, self-motivated and like to take ownership
- You are looking for a stable place to build a long-term career
- You have a clear DBS & driving licence
Our interview process
- Stage 1 - Short 15 min phone call with our HR team
- Stage 2 - Interview with management via Teams
For further information please visit our website; www.auger.co.uk
Drain Repair Engineer in Worcester employer: Auger
At Auger, we pride ourselves on being an exceptional employer, offering a supportive work culture where 95% of our team feel valued. With competitive salaries, generous benefits including a health plan and annual leave that increases with service, as well as a strong focus on training and career progression, we empower our Drain Repair Engineers to thrive in their roles while enjoying a healthy work-life balance in the Worcester area.
StudySmarter Expert Advice🤫
We think this is how you could land Drain Repair Engineer in Worcester
✨Tip Number 1
Get to know the company before your interview! Check out Auger's website and social media to understand their values and culture. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in drain repairs and customer service can benefit Auger, and don’t forget to highlight your problem-solving abilities!
✨Tip Number 3
Dress the part! Even if the role is hands-on, showing up smartly dressed for your interview demonstrates professionalism and respect for the opportunity. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email to the HR team can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Drain Repair Engineer in Worcester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Drain Repair Engineer role. Highlight relevant experience, especially in pipework replacement and customer service. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about drainage work and how you can contribute to our team. Keep it friendly and professional, just like we are at Auger.
Show Off Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled challenges in the past. We love candidates who can think on their feet and find solutions, so let us know how you’ve done this before!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Auger
✨Know Your Stuff
Make sure you brush up on your technical skills related to drain repairs. Familiarise yourself with pipework replacement, CCTV usage, and reinstatement techniques. Being able to discuss these confidently will show that you're the right fit for the role.
✨Customer Care is Key
Since Auger values customer satisfaction, be prepared to share examples of how you've provided excellent service in the past. Think about times when you solved a problem for a customer or went the extra mile to ensure their peace of mind.
✨Team Player Vibes
Highlight your ability to work well with others. Auger looks for engineers who can communicate effectively with both customers and team members. Share experiences where collaboration led to successful outcomes, especially in challenging situations.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, and the specifics of the role. This shows your genuine interest in Auger and helps you determine if it's the right place for you to build a long-term career.
