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- Tasks: Investigate and repair external water supplies while ensuring customer satisfaction.
- Company: Auger provides essential drainage and water services across the UK, valuing their employees highly.
- Benefits: Enjoy a competitive salary, annual bonuses, health plans, and generous leave policies.
- Why this job: Join a supportive team with a focus on training and career progression in a stable environment.
- Qualifications: No prior experience required; just a passion for problem-solving and customer care.
- Other info: Work from home directly to job sites with your own fully equipped vehicle.
The predicted salary is between 30300 - 35700 £ per year.
We're looking for a Water Mains Engineer to join the Auger Team, covering York. Our total package is worth £36,412 - £40,603 without overtime.
About Auger: We provide drainage, water mains and subsidence services across the UK, doing 'whatever it takes' for our customers. 95% of our people say they feel valued, and 81% rate us 8+ when asked how likely they are to recommend Auger as a workplace. That's why we're recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers.
Financials:
- Starting Salary - £32,381 - £36,353 dependent on experience
- Annual Bonus - approx £2000 - £2500
- 5.5% Pension Contribution - approx £1781 - £1999
- Overtime: Optional weekend OT at 1.5x rate eg. 10 days would top up the package to £38,280 - £42,700
Working Hours:
- 42.5hrs per week, Mon-Fri only & NO on-call work
- We pay door-to-door including all driving time
- Go straight to your job from home - you don’t have to report to a depot or yard first
- Limited stay-aways, with bonuses/annual leave for more than 3 overnights per quarter
Leave:
- 22 Days Annual Leave + 8 Bank Holidays, increases to 25 days within 5 years' service
- Enhanced bereavement, sickness and maternity/paternity leave
Benefits:
- Health Plan with cashback for many services including dentist, optician & physio for you and your children, as well as access to a 24-Hour GP & gym discounts
- 2 company-wide events per year & regular funded socials in your region
- A focus on training & progression, working with some of the best engineers in the country
- £1000 for successful employee referrals
- Access to discounted Mortgage & Insurance Services
What We Provide:
- A choice of our quality uniform range & all PPE
- Your own fully equipped vehicle that isn’t shared with others
- Mobile phone & tablet
- Fuel and trade cards so you can stock up when you need
- Local storage sites & skips
- A dedicated Field Operations Team to help you with on-site challenges and any kit, equipment, materials, uniform, vehicle or plant requirements
The Role:
- Independently investigate and repair external water supplies
- Logically establish ownership and liability based on leak location
- Confidently talk our customer through the works, giving them peace of mind
- Communicate proactively with our Field Operations Team at HQ
- Work effectively with other engineers in our team as required
Preferred Experience:
- Leak detection (find & fix repairs with listening stick, ground mic etc)
- Trenchless installation via moling (not essential)
- 20mm - 32mm service laying
- New 'point of entry' creation
- Use of CAT scanner to identify buried services & trace existing metallic supply
- Reinstatement of surfaces inc. paving slabs, block paving, cold lay tarmac, concrete, etc.
You’ll be a great fit for Auger if:
- You are great at caring for customers
- You are confident in finding solutions and overcoming unforeseen challenges
- You take pride in the high standard of your work
- You are enthusiastic, self-motivated and like to take ownership
- You are looking for a stable place to build a long-term career
- You have a clear DBS & driving licence
Our interview process:
- Stage 1 - Short 15 min phone call with our HR team
- Stage 2 - Interview with management via Teams
For further information please visit our website; www.auger.co.uk
Water Mains Engineer employer: Auger
Contact Detail:
Auger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Mains Engineer
✨Tip Number 1
Familiarise yourself with the specific tools and techniques mentioned in the job description, such as leak detection methods and trenchless installation. Being able to discuss these during your interview will show that you're proactive and knowledgeable.
✨Tip Number 2
Highlight your customer service skills, as the role requires you to communicate effectively with customers. Prepare examples of how you've successfully resolved issues or provided excellent service in previous roles.
✨Tip Number 3
Research Auger's company culture and values, especially their commitment to employee satisfaction and training. Be ready to discuss how your personal values align with theirs, which can set you apart from other candidates.
✨Tip Number 4
Prepare for the interview by practising common engineering scenarios you might face on the job. This could include troubleshooting a leak or discussing how you would approach a challenging repair situation, demonstrating your problem-solving skills.
We think you need these skills to ace Water Mains Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to water mains engineering. Include specific skills such as leak detection, trenchless installation, and customer communication that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Auger and how your values align with theirs, especially their focus on customer care and high standards.
Highlight Relevant Experience: In your application, emphasise any previous roles or projects where you demonstrated problem-solving skills, teamwork, and customer service. Use specific examples to illustrate your capabilities in handling unforeseen challenges.
Prepare for Interviews: Research common interview questions for engineering roles and prepare your answers. Be ready to discuss your technical skills and how you would approach real-world scenarios related to water mains engineering.
How to prepare for a job interview at Auger
✨Know Your Technical Skills
Make sure to brush up on your technical knowledge related to leak detection, trenchless installation, and service laying. Be prepared to discuss your experience with tools like CAT scanners and how you've applied these skills in previous roles.
✨Demonstrate Customer Care
Since Auger values customer satisfaction highly, be ready to share examples of how you've effectively communicated with customers in the past. Highlight any experiences where you provided solutions to their problems or reassured them during challenging situations.
✨Show Enthusiasm and Ownership
Exhibit your enthusiasm for the role and the company. Talk about why you're interested in a long-term career with Auger and how you take pride in your work. This will show that you're self-motivated and ready to contribute positively to the team.
✨Prepare for Team Dynamics
Understand that collaboration is key in this role. Be prepared to discuss how you've worked effectively with other engineers or teams in the past. Emphasise your ability to communicate proactively and tackle challenges together.
