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For Companies At a Glance
- Tasks: Investigate and repair external water supplies while ensuring customer satisfaction.
- Company: Join Auger, a top-rated UK employer known for valuing its employees and providing essential services.
- Benefits: Enjoy competitive pay, annual bonuses, health plans, and generous leave policies.
- Why this job: Be part of a supportive team with opportunities for training and career progression.
- Qualifications: No prior experience required; just a passion for problem-solving and customer care.
- Other info: Work Monday to Friday with no on-call duties and enjoy a fully equipped vehicle.
The predicted salary is between 30300 - 35300 £ per year.
We are looking for a Water Mains Engineer to join the Auger Team, covering Reading. Our total package is worth £36,412 - £40,603 without overtime.
About Auger
We provide drainage, water mains and subsidence services across the UK, doing 'whatever it takes' for our customers. 95% of our people say they feel valued, and 81% rate us 8+ when asked how likely they are to recommend Auger as a workplace. That’s why we’re recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers.
Financials
- Starting Salary - £32,381 - £36,353 dependent on experience
- Annual Bonus - approx £2000 - £2500
- 5.5% Pension Contribution - approx £1781 - £1999
- Overtime: Optional weekend OT at 1.5x rate
Working Hours
- 42.5hrs per week, Mon-Fri only & NO on-call work
- We pay door-to-door including all driving time
- Go straight to your job from home - you don’t have to report to a depot or yard first
- Limited stay-aways, with bonuses/annual leave for more than 3 overnights per quarter
Leave
- 22 Days Annual Leave + 8 Bank Holidays, increases to 25 days within 5 years' service
- Enhanced bereavement, sickness and maternity/paternity leave
Benefits
- Health Plan with cashback for many services including dentist, optician & physio for you and your children, as well as access to a 24-Hour GP & gym discounts
- 2 company-wide events per year & regular funded socials in your region
- A focus on training & progression, working with some of the best engineers in the country
- £1000 for successful employee referrals
- Access to discounted Mortgage & Insurance Services
What We Provide
- A choice of our quality uniform range & all PPE
- Your own fully equipped vehicle that isn’t shared with others
- Mobile phone & tablet
- Fuel and trade cards so you can stock up when you need
- Local storage sites & skips
- A dedicated Field Operations Team to help you with on-site challenges and any kit, equipment, materials, uniform, vehicle or plant requirements
The Role
- Independently investigate and repair external water supplies
- Logically establish ownership and liability based on leak location
- Confidently talk our customer through the works, giving them peace of mind
- Communicate proactively with our Field Operations Team at HQ
- Work effectively with other engineers in our team as required
Preferred Experience
- Leak detection (find & fix repairs with listening stick, ground mic etc)
- Trenchless installation via moling (not essential)
- 20mm - 32mm service laying
- New 'point of entry' creation
- Use of CAT scanner to identify buried services & trace existing metallic supply
- Reinstatement of surfaces inc. paving slabs, block paving, cold lay tarmac, concrete, etc.
You’ll be a great fit for Auger if
- You are great at caring for customers
- You are confident in finding solutions and overcoming unforeseen challenges
- You take pride in the high standard of your work
- You are enthusiastic, self-motivated and like to take ownership
- You are looking for a stable place to build a long-term career
- You have a clear DBS & driving licence
Our interview process
- Stage 1 - Short 15 min phone call with our HR team
- Stage 2 - Interview with management via Teams
For further information please visit our website: www.auger.co.uk
Water Mains Engineer employer: Auger
Contact Detail:
Auger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Mains Engineer
✨Tip Number 1
Familiarise yourself with the specific tools and techniques mentioned in the job description, such as leak detection methods and trenchless installation. Being able to discuss these during your interview will show that you're proactive and knowledgeable about the role.
✨Tip Number 2
Highlight your customer service skills, as caring for customers is a key aspect of this role. Prepare examples of how you've successfully resolved customer issues in the past to demonstrate your ability to communicate effectively.
✨Tip Number 3
Research Auger's company culture and values, especially their commitment to employee satisfaction and training. Be ready to express why you want to be part of a team that prioritises these aspects, which can set you apart from other candidates.
✨Tip Number 4
Prepare for the interview by practising common engineering scenarios you might face on the job. Think about how you would approach problem-solving in real-life situations, as this will showcase your critical thinking and adaptability.
We think you need these skills to ace Water Mains Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Water Mains Engineer. Familiarise yourself with the specific skills and experiences mentioned in the job description, such as leak detection and trenchless installation.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job requirements. Emphasise any previous work in water supply or engineering roles, and include specific examples of your problem-solving abilities and customer care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for Auger specifically, and how your values align with theirs, especially regarding customer care and high standards of work.
Prepare for the Interview: If selected for an interview, prepare by reviewing common interview questions for engineering roles. Be ready to discuss your technical skills and how you handle challenges. Also, think about questions you can ask about the company culture and growth opportunities.
How to prepare for a job interview at Auger
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Water Mains Engineer. Familiarise yourself with leak detection methods, trenchless installation, and the tools mentioned in the job description. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Customer Care Skills
Since Auger values customer care highly, be prepared to discuss how you've successfully interacted with customers in the past. Share specific examples where you resolved issues or provided exceptional service, as this will align with their company culture.
✨Prepare for Technical Questions
Expect technical questions related to water mains engineering. Brush up on your knowledge of equipment like CAT scanners and techniques for reinstating surfaces. Being able to speak fluently about these topics will show your expertise and readiness for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewers. Inquire about the team dynamics, training opportunities, or the company's future projects. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
