Auger is hiring a Customer Relations Advisor at its Wallasey head office. The role focuses on managing customer complaints with empathy, ensuring investigations and fair resolutions in line with FCA guidance.
You will support customers requiring additional assistance and handle drainage/watermains/subsidence insurance claims, delivering timely, cost-effective outcomes. The position offers a comprehensive package, 37.5 hours weekly, with extensive benefits and opportunities for training and
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Empathy-Driven Customer Care & Claims Advisor in Wallasey employer: Auger
At Auger, we pride ourselves on being an exceptional employer, offering a supportive work culture where 95% of our team members feel valued. With a strong focus on employee growth, we provide comprehensive training and progression opportunities, allowing you to specialise and advance your career in the drainage and subsidence field. Located in Salford, we ensure a great work-life balance with no on-call duties, generous leave, and a range of benefits including health plans and social events, making Auger a rewarding place to build your future.
