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For Companies At a Glance
- Tasks: Investigate and repair external water supplies while ensuring customer satisfaction.
- Company: Join Auger, a Platinum level Investors in People organisation with a supportive culture.
- Benefits: Competitive salary, annual bonus, health plan, and generous leave policies.
- Other info: Enjoy a fully equipped vehicle, training opportunities, and regular social events.
- Why this job: Make a real difference in your community while building a stable, long-term career.
- Qualifications: Experience in leak detection and a passion for problem-solving.
The predicted salary is between 32400 - 36600 £ per year.
We're looking for a Water Mains Engineer to join the Auger Team, covering Sutton, Surrey. Our total package is worth £36,412 - £40,603 without overtime.
About Auger
We provide drainage, water mains and subsidence services across the UK, doing 'whatever it takes' for our customers. 95% of our people say they feel valued, and 81% rate us 8+ when asked how likely they are to recommend Auger as a workplace. That's why we're recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers.
Financials
- Starting Salary - £32,381 - £36,353 dependent on experience
- Annual Bonus - approx £2000 - £2500
- 5.5% Pension Contribution - approx £1781 - £1999
Overtime
Optional weekend OT at 1.5x rate eg. 10 days would top up the package to £38,280 - £42,700
Working Hours
- 42.5hrs per week, Mon-Fri only & NO on-call work
- We pay door-to-door including all driving time
- Go straight to your job from home - you don't have to report to a depot or yard first
- Limited stay-aways, with bonuses/annual leave for more than 3 overnights per quarter
Leave
- 22 Days Annual Leave + 8 Bank Hol AL increases to 25 days within 5 years' service
- Enhanced bereavement, sickness and maternity / paternity leave
Benefits
- Health Plan with cashback for many services including dentist, optician & physio for you and your children, as well as access to a 24-Hour GP & gym discounts
- 2 company-wide events per year & regular funded socials in your region
- A focus on training & progression, working with some of the best engineers in the country
- £1000 for successful employee referrals
- Access to discounted Mortgage & Insurance Services
What We Provide
- A choice of our quality uniform range & all PPE
- Your own fully equipped vehicle that isn't shared with others
- Mobile phone
- Fuel and trade cards so you can stock up when you need
- Local storage sites & skips
- A dedicated Field Operations Team to help you with on-site challenges and any kit, equipment, materials, uniform, vehicle or plant requirements
The Role
- Independently investigate and repair external water supplies
- Logically establish ownership and liability based on leak location
- Confidently talk our customer through the works, giving them peace of mind
- Communicate proactively with our Field Operations Team at HQ
- Work effectively with other engineers in our team as required
Preferred Experience
- Leak detection (find & fix repairs with listening stick, ground mic etc)
- Trenchless installation via moling (not essential)
- 20mm - 32mm service laying
- New 'point of entry' creation
- Use of CAT scanner to identify buried services & trace existing metallic supply
- Reinstatement of surfaces inc. paving slabs, block paving, cold lay tarmac, concrete, etc.
You'll be a great fit for Auger if
- You are great at caring for customers
- You are confident in finding solutions and overcoming unforeseen challenges
- You take pride in the high standard of your work
- You are enthusiastic, self-motivated and like to take ownership
- You are looking for a stable place to build a long-term career
- You have a clear DBS & driving licence
Our interview process
- Stage 1 - Short 15 min phone call with our HR team
- Stage 2 - Interview with management via Teams
For further information please visit our website; www.auger.co.uk
Water Mains Engineer in Sutton employer: Auger
Contact Detail:
Auger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Mains Engineer in Sutton
✨Tip Number 1
Get to know Auger and their values before your interview. They really care about their customers and their team, so show us that you share the same passion. Researching the company will help you answer questions more confidently and demonstrate your enthusiasm.
✨Tip Number 2
Practice your communication skills! As a Water Mains Engineer, you'll need to explain technical stuff to customers clearly. Try role-playing with a friend or family member to get comfortable talking through your thought process and solutions.
✨Tip Number 3
Be ready to showcase your problem-solving skills during the interview. Think of examples from your past work where you faced challenges and how you overcame them. This will help us see how you can handle the unexpected in the field.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're genuinely interested in joining the Auger team.
We think you need these skills to ace Water Mains Engineer in Sutton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Water Mains Engineer role. Highlight relevant experience, especially in leak detection and repair, as well as any customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Auger and how your skills align with our values. Remember, we love candidates who take pride in their work and care for customers.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in the past. We’re looking for someone who can confidently find solutions, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Auger
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to water mains engineering. Familiarise yourself with leak detection methods, trenchless installation techniques, and the tools you'll be using, like CAT scanners. This will show that you're not just interested in the role but also prepared for it.
✨Showcase Your Customer Care Skills
Since Auger values customer care highly, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to discuss how you handle challenging situations and ensure customer satisfaction, as this will resonate well with the interviewers.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and what a typical day looks like for a Water Mains Engineer at Auger. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Practice Makes Perfect
Before the interview, practice common interview questions with a friend or in front of a mirror. Focus on articulating your thoughts clearly and confidently. This will help ease any nerves and ensure you present yourself in the best light during the actual interview.