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- Tasks: Independently complete drain repairs and provide excellent customer service.
- Company: Join Auger, a top-rated employer in the drainage industry.
- Benefits: Competitive salary, health plan, annual leave, and bonuses.
- Why this job: Make a real difference while building a stable, long-term career.
- Qualifications: Experience in pipework and a passion for problem-solving.
- Other info: Enjoy a supportive team environment with great training opportunities.
The predicted salary is between 36312 - 40603 £ per year.
We’re looking for a Drain Repair Engineer to join the Auger Team, covering Stevenage. Our total package is worth £36,412 - £40,603 without overtime.
About Auger: We provide drainage, water mains and subsidence services across the UK, doing 'whatever it takes' for our customers. 95% of our people say they feel valued, and 81% rate us 8+ when asked how likely they are to recommend Auger as a workplace. That’s why we’re recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers.
Financials:
- Starting Salary - £32,381 - £36,353 dependent on experience
- Annual Bonus - approx £2000 - £2500
- 5.5% Pension Contribution - approx £1781 - £1999
- Optional weekend OT at 1.5x rate eg. 10 days would top up the package to £38,280 - £42,700
Working Hours:
- 42.5hrs per week, Mon-Fri only & NO on-call work
- We pay door-to-door including all driving time
- Go straight to your job from home - you don’t have to report to a depot or yard first
- Limited stay-aways, with bonuses/annual leave for more than 3 overnights per quarter
Leave:
- 22 Days Annual Leave + 8 Bank Holidays
- AL increases to 25 days within 5 years’ service
- Enhanced bereavement, sickness and maternity/paternity leave
Benefits:
- Health Plan with cashback for many services including dentist, optician & physio for you and your children, as well as access to a 24-Hour GP & gym discounts
- 2 company-wide events per year & regular funded socials in your region
- A focus on training & progression, working with some of the best engineers in the country
- £1000 for successful employee referrals
- Access to discounted Mortgage & Insurance Services
What We Provide:
- A choice of our quality uniform range and all PPE
- Your own fully equipped vehicle that isn’t shared with others
- Mobile phone
- Fuel and trade cards so you can stock up when you need
- Local storage sites & skips
- A dedicated Field Operations Team to help you with on-site challenges and any kit, equipment, materials, uniform, vehicle or plant requirements
The Role:
- Independently completing drain repairs to solve our customer’s issue
- Confidently talk our customer through the works, giving them peace of mind
- Communicate proactively with our Field Operations Team at HQ
- Work effectively with other engineers in our team as required
Preferred Experience:
- Pipework replacement in excavations up to 2m (including trench shoring ability)
- Re-lining (using air or water) and patch-lining (using a packer)
- Use of CCTV Camera, including recording & labelling
- Use of CAT scanner to identify buried services & trace existing metallic supply
- Reinstatement of surfaces inc. paving slabs, block paving, cold lay tarmac, concrete, etc.
You will be a great fit for Auger if:
- You are great at caring for customers
- You are confident in finding solutions and overcoming unforeseen challenges
- You take pride in the high standard of your work
- You are enthusiastic, self-motivated and like to take ownership
- You are looking for a stable place to build a long-term career
- You have a clear DBS & driving licence
Our interview process:
- Stage 1 - Short 15 min phone call with our HR team
- Stage 2 - Interview with management via Teams
For further information please visit our website; www.auger.co.uk
Drain Repair Engineer in Stevenage employer: Auger
Contact Detail:
Auger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drain Repair Engineer in Stevenage
✨Tip Number 1
Get to know Auger and what we stand for! Research our values and services so you can show us how you align with our mission during the interview. It’s all about demonstrating that you’re not just looking for any job, but that you genuinely want to be part of our team.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and think about how your experience fits the role of a Drain Repair Engineer. We want to see your confidence and problem-solving skills shine through!
✨Tip Number 3
Don’t forget to prepare some questions for us! Asking about our training programmes or team culture shows you’re serious about your future with Auger. Plus, it gives you a chance to find out if we’re the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re proactive and keen to join the Auger family. Let’s get you on board!
We think you need these skills to ace Drain Repair Engineer in Stevenage
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Drain Repair Engineer role. Highlight relevant experience, especially in pipework replacement and using CCTV cameras. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about drainage work and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Show Off Your Customer Care Skills: Since we pride ourselves on customer service, make sure to mention any experience you have in caring for customers. We want to know how you handle challenges and ensure customer satisfaction!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the Auger family!
How to prepare for a job interview at Auger
✨Know Your Stuff
Make sure you brush up on your technical skills related to drain repairs. Familiarise yourself with pipework replacement, CCTV camera usage, and reinstatement techniques. Being able to discuss these confidently will show that you're the right fit for the role.
✨Customer Care is Key
Since Auger values customer satisfaction, prepare examples of how you've successfully handled customer interactions in the past. Think about times when you’ve gone above and beyond to solve a problem or reassure a client.
✨Team Player Vibes
The role involves working closely with other engineers and the Field Operations Team. Be ready to share experiences where teamwork made a difference in your work. Highlight your ability to communicate effectively and collaborate on-site.
✨Ask Questions
Don’t forget that interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and what a typical day looks like for a Drain Repair Engineer at Auger. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
