At a Glance
- Tasks: Independently repair drains and provide excellent customer service.
- Company: Join a leading company focused on quality and customer care.
- Benefits: Competitive salary, health plan, bonuses, and career progression opportunities.
- Other info: Enjoy a supportive team environment with regular social events.
- Why this job: Make a real difference in customers' lives while building a stable career.
- Qualifications: Experience in pipework and a clear DBS and driving licence required.
The predicted salary is between 32381 - 36353 £ per year.
A Drain Repair Engineer covering Newcastle.
Package & Working Hours
- Annual Salary: £32,381 - £36,353 (experience dependent)
- Annual Bonus: approx £2,000 - £2,500
- Pension Contribution: 5.5% (approx £1,781 - £1,999)
- Optional weekend OT at 1.5x rate – up to £38,280 - £42,700
- Working hours: 42.5 hrs per week, Mon‑Fri only, no on‑call work
- Door‑to‑door pay for driving time, no depot arrival required
- Limited stay‑aways; bonuses/annual leave for >3 overnight stays per quarter
- Leave: 22 days annual + 8 bank holidays, increases to 25 days in 5 years; extended bereavement, sickness, maternity/paternity leave
Responsibilities
- Independently complete drain repairs to resolve customer issues.
- Confidently talk customers through the works, providing assurance.
- Communicate proactively with the Field Operations Team at HQ.
- Work effectively with other engineers in the team as required.
Preferred Experience
- Pipework replacement in excavations up to 2m, including trench shoring ability.
- Re‑lining (using air or water) and patch‑lining (using a packer).
- Use of CCTV camera, including recording and labeling.
- Use of CAT scanner to identify buried services and trace existing metallic supply.
- Reinstatement of surfaces including paving slabs, block paving, cold lay tarmac, concrete, etc.
Fit
- Great at caring for customers.
- Confident in finding solutions and overcoming unforeseen challenges.
- Take pride in the high standard of work.
- Enthusiastic, self‑motivated and take ownership.
- Looking for a stable place to build a long‑term career.
- Clear DBS and driving licence.
Benefits
- Health plan with cashback for many services, including dentist, optician, physio for you and your children, and access to a 24‑Hour GP & gym discounts.
- Two company‑wide events per year and regular funded socials in your region.
- Focus on training & progression, working with some of the best engineers in the country.
- £1,000 for successful employee referrals.
- Access to discounted mortgage & insurance services.
What We Provide
- Choice of quality uniform range & all PPE.
- Your own fully equipped vehicle that is not shared with others.
- Mobile phone.
- Fuel and trade cards to stock up when needed.
- Local storage sites & skips.
- Dedicated Field Operations Team to help with on‑site challenges and any kit, equipment, materials, uniform, vehicle or plant requirements.
Drain Repair Engineer in Newcastle upon Tyne employer: Auger
Auger is an excellent employer that prioritises employee development and satisfaction, offering a competitive salary and comprehensive benefits package. With a strong focus on training and progression, employees in Edinburgh can expect a supportive work culture that values effective communication and teamwork, making it a rewarding place to grow your career in drain repair.
We think you need these skills to ace Drain Repair Engineer in Newcastle upon Tyne
Drain Repair
Customer Communication
Pipework Replacement
Trench Shoring
Re-lining Techniques
CCTV Operation
CAT Scanning
