At a Glance
- Tasks: Independently complete drain repairs and provide excellent customer service.
- Company: Join Auger, a top-rated employer with a supportive culture.
- Benefits: Competitive salary, annual bonus, health plan, and generous leave.
- Why this job: Make a real difference in customers' lives while building a stable career.
- Qualifications: Experience in pipework replacement and strong problem-solving skills.
- Other info: Enjoy training opportunities and regular social events with your team.
The predicted salary is between 36312 - 40603 £ per year.
Join to apply for the Drain Repair Engineer role at Auger
We’re looking for a Drain Repair Engineer to join the Auger Team, covering Hatfield. Our total package is worth £36,412 – £40,603 without overtime.
About Auger
We provide drainage, water mains and subsidence services across the UK, doing \’whatever it takes\’ for our customers. 95% of our people say they feel valued, and 81% rate us 8+ when asked how likely they are to recommend Auger as a workplace. That\’s why we\’re recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers.
Compensation and Benefits
- Starting Salary – £32,381 – £36,353 dependent on experience
- Annual Bonus – approx £2000 – £2500
- 5.5% Pension Contribution – approx £1781 – £1999
Overtime
- Optional weekend OT at 1.5x rate; example: 10 days could top up the package to £38,280 – £42,700
Working Hours
- 42.5 hours per week, Mon-Fri; NO on-call work
- We pay door-to-door including all driving time
- Go straight to your job from home – you don\’t have to report to a depot or yard first
- Limited stay-aways, with bonuses/annual leave for more than 3 overnights per quarter
Leave
- 22 Days Annual Leave + 8 Bank Hol
- AL increases to 25 days within 5 years’ service
- Enhanced bereavement, sickness and maternity/paternity leave
Benefits
- Health Plan with cashback for many services including dentist, optician & physio for you and your children, plus access to a 24-Hour GP and gym discounts
- 2 company-wide events per year and regular funded socials in your region
- A focus on training and progression, working with some of the best engineers in the country
- £1000 for successful employee referrals
- Access to discounted Mortgage & Insurance Services
The Role
- Independently completing drain repairs to solve our customer\’s issue
- Confidently talk our customer through the works, giving them peace of mind
- Communicate proactively with our Field Operations Team at HQ
- Work effectively with other engineers in our team as required
Preferred Experience
- Pipework replacement in excavations up to 2m (including trench shoring ability)
- Re-lining (using air or water) and patch-lining (using a packer)
- Use of CCTV Camera, including recording & labeling
- Use of CAT scanner to identify buried services & trace existing metallic supply
- Reinstatement of surfaces inc. paving slabs, block paving, cold lay tarmac, concrete, etc.
You’ll be a great fit for Auger if
- You are great at caring for customers
- You are confident in finding solutions and overcoming unforeseen challenges
- You take pride in the high standard of your work
- You are enthusiastic, self-motivated and like to take ownership
- You are looking for a stable place to build a long-term career
- You have a clear DBS and driving licence
Our interview process
- Stage 1 – Short 15 min phone call with our HR team
- Stage 2 – Interview with management via Teams
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Drain Repair Engineer employer: Auger
Contact Detail:
Auger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drain Repair Engineer
✨Tip Number 1
Get to know Auger before your interview! Research their values and services so you can show how you align with their mission of doing 'whatever it takes' for customers. This will help you stand out as someone who truly cares about the role.
✨Tip Number 2
Practice your communication skills! Since you'll be talking to customers and working with a team, being able to explain your work clearly is key. Try role-playing with a friend to get comfortable discussing your experience and how you solve problems.
✨Tip Number 3
Show off your problem-solving skills during the interview! Think of examples from your past work where you faced challenges and how you overcame them. This will demonstrate your ability to handle unforeseen issues, which is crucial for a Drain Repair Engineer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Drain Repair Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Drain Repair Engineer role. Highlight relevant experience, especially in pipework replacement and using CCTV cameras. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about drainage services and how you can contribute to our team at Auger. Keep it friendly and professional – we love a personal touch!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We value engineers who can think on their feet and provide solutions for our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen to join the Auger family!
How to prepare for a job interview at Auger
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to drain repairs. Familiarise yourself with pipework replacement, CCTV usage, and reinstatement techniques. Being able to discuss these topics confidently will show that you're serious about the role.
✨Customer Care is Key
Since Auger values customer satisfaction highly, prepare examples of how you've provided excellent service in the past. Think about times when you solved a problem for a customer or went the extra mile to ensure their peace of mind.
✨Team Player Mindset
The role involves working closely with other engineers and the Field Operations Team. Be ready to discuss how you collaborate with others and handle challenges as a team. Highlight any experiences where teamwork led to successful outcomes.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in Auger and helps you determine if it’s the right fit for you. Plus, it makes for a more engaging conversation!